Summary
Overview
Work History
Education
Skills
Additional Relevant Experience
Timeline
Generic

Paige Laughlin

Minneapolis,MN

Summary

Proven leader with extensive experience as various parts of store management, adept in customer service and POS systems. Spearheaded initiatives that significantly reduced staff turnover and increased profitability through innovative inventory strategies. Excelled in team development and project management, achieving notable improvements in operational efficiency and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Store Manager

Pandora Jewelry
10.2021 - Current
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Developed a successful data tracking program for supply and demand orders.
  • Conducted regular audits on store procedures and performance, identifying areas for improvement and implementing corrective action plans.


Store Manager

CosmoProf Beauty Supply
08.2019 - 10.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Developed and implemented an effective purchase process for specific orders for return clientele.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

Assistant Store Manager of Operations

Charming Charlie
02.2018 - 08.2019
  • Improved store efficiency by streamlining operational processes and implementing new inventory management systems.
  • Managed daily store operations to ensure optimal customer service and employee productivity.
  • Enhanced employee performance through regular coaching, training, and constructive feedback sessions.
  • Established strong vendor relationships for timely delivery of products, reducing stockouts and improving customer satisfaction.
  • Conducted regular audits on store procedures and performance, identifying areas for improvement and implementing corrective action plans.

Education

High School Diploma -

Santa Rosa Online Academy
Pensacola, FL
05.2015

Skills

  • POS Systems
  • Customer Service Management
  • Promotional planning
  • Risk Management
  • Project Management
  • Team Development
  • Supply Ordering

Additional Relevant Experience

Mesa Airlines

Flight Attendant - August, 2016 to August 2017


Books A Million

Book Seller - October, 2014 to July 2016

Timeline

Store Manager

Pandora Jewelry
10.2021 - Current

Store Manager

CosmoProf Beauty Supply
08.2019 - 10.2021

Assistant Store Manager of Operations

Charming Charlie
02.2018 - 08.2019

High School Diploma -

Santa Rosa Online Academy

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Paige Laughlin