Versatile prodigy with several years of experience in customer service, hospitality, and high volume cash handling. well-rounded, & dedicated; A team player who consistently lifts others all the while, keeping a professional demeanor.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Services TA
Walmart Inc.
San Antonio
02.2025 - 08.2025
Bilingual managerial position entailing high volume cash handling and transcations
Assisting customers in money transfers via Western Union, Ria, & MoneyGram as well as Bill pay & Money order transactions utilizing our enhanched digitized POS system
Responsible for creating an interpersonal & engaging environment offering assistance regarding customer returns & store policies
Initiating Cash drops alongside providing change where needed at registers through the Cash360 System.
Ensuring all tills are balanced before and between shift changes.
Maintained a consistently positive and high energy attitude to create a welcoming atmosphere to deliver excellent customer service in a fast paced work environment.
Donation Center Attendant
Goodwill Inc
San Antonio
02.2024 - 08.2024
Key holder for regularly opening donation center as well as properly managing closing duties/shutdown operations at business closing.
Sorted and organized incoming donations for efficient processing and distribution.
Assisted customers with donation drop-offs and provided excellent service.
Maintained a clean and safe environment in the donation center at all times.
Collaborated with team members to ensure smooth operations throughout the center.
Ensured compliance with safety protocols during donation intake processes.
Promoted Goodwill's mission by engaging with community members and sharing information.
Operated cash register to process sales transactions accurately and efficiently.
Assisted customers in selecting merchandise and answering questions regarding product availability.
Processed donations, including sorting, pricing and stocking items on shelves.
Provided assistance to volunteers with tasks such as unloading donations from vehicles, sorting items, labeling boxes.
Participated in team meetings designed to improve processes within the organization or discuss upcoming events or initiatives.
Performed daily opening and closing duties including counting money in the cash drawer, setting up displays and restocking shelves with merchandise.
Food and Beverage Team Leader
The Wetlands Golf Course
Lafayette
06.2023 - 01.2024
set up and prepare the clubhouse for daily opening operations (unlocking doors, start up POS system, ensuring kitchen is on and at safe temperature, make sure all sellable product is stocked & ready for the day including but not limited to alcoholic beverages.
Assist guests in food and beverage selection by describing specials or menu changes, answering food preparation questions, taking orders and upselling where possible
maintaining collaborative connections with customers, always pursuing the most positive experiences, and surpassing expectations; well remembering to put the customer first.
Coordinated inventory levels for food and beverage supplies efficiently.
Initiate proper shut down regarding daily sales, inventory, and paperwork
Responsible for providing friendly, professional, and responsive customer service to guests