Hardworking and passionate student with strong organizational and relationship management skills eager to develop my professional work experience with an Internship position. Determined to help maintain the organizations excellence by providing my allegiance to creating a professional and respectful work environment in line with the companies purpose.
Overview
3
3
years of professional experience
Work History
Waitress
Red7
West Lafayette, IN
09.2023 - Current
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Streamlined order processing for increased efficiency through clear communication with kitchen staff.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Banquet Server
Lindy's Landing
Wauconda, IL
06.2022 - 08.2023
Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
Demonstrated exceptional teamwork by collaborating with fellow servers and management to maintain a smooth flow of service during large-scale events including weddings, graduations, celebrations of life, etc.
Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Contributed to excellent customer service by creating complex dessert arrangements as requested by hosts ina timely manner.
Witress
Royal Melbourne Country Club
Long Grove, IL
06.2021 - 09.2021
Enhanced customer satisfaction by providing attentive service in a restaurant, banquet, and fundraising environment.
Contributed to the proper table set-up for large-scale events and fundraisers
Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of services between different events simultaneously.
Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Efficiently resolved guest complaints using excellent problem-solving skills resulting in satisfied customers who continued attending future events at the venue.
Education
Bachelor of Science - Brain And Behavioral Sciences
Purdue University
West Lafayette, IN
05.2025
Skills
Customer Service
Guest Relations Management
Performance Improvement
Relationship Management
Timeline
Waitress
Red7
09.2023 - Current
Banquet Server
Lindy's Landing
06.2022 - 08.2023
Witress
Royal Melbourne Country Club
06.2021 - 09.2021
Bachelor of Science - Brain And Behavioral Sciences