Paige Lemus
Houston
Summary
Detail-oriented Insurance Specialist skilled in managing insurance claims and patient accounts. Committed to ensuring compliance and improving service delivery, with a focus on enhancing patient satisfaction and operational efficiency.
Results-driven professional with expertise in insurance billing, HIPAA compliance, and benefits verification. Proven ability to streamline processes and handle sensitive information with integrity.
Overview
8
8
years of professional experience
Work History
Insurance Specialist
Five Star Dentisit
04.2024 - 01.2026
- Assisted in processing insurance claims efficiently, ensuring timely approvals and minimizing delays.
- Reviewed patient documentation to verify coverage and eligibility for treatments.
- Coordinated with dental staff to resolve billing discrepancies and improve patient satisfaction.
- Communicated Explanation of Benefits details to patients, addressing inquiries and processing any due payments.
- Handled communication channels effectively by answering calls, replying to emails, and returning voicemails in a timely manner.
- Managed patient greetings and check-in processes while coordinating recall appointments upon departure.
Executive Assistant
Nail'd It Renovations
04.2018 - Current
- Prepared and organized documents for board meetings and presentations.
- Handled incoming communications, prioritizing requests for timely responses.
- Assisted in project management tasks, tracking deadlines and deliverables.
- Developed office procedures to streamline administrative functions and improve efficiency.
- Handled confidential and sensitive information with discretion and tact.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
Education
No Degree - Biology
Houston Community College
Houston, TXHigh School Diploma -
Alief Early College High School
Houston, TX06-2017
Skills
- Attention to detail
- Insurance billing
- Account maintenance
- HIPAA compliance
- Communication and interpersonal skills
- Organization, and Time Management
- Insurance benefits verification
- Quick learner
Accomplishments
Assisted in collecting almost 1.5 million dollars in 2025 and 1.3 Million in 2024.
Timeline
Insurance Specialist
Five Star Dentisit
04.2024 - 01.2026
Executive Assistant
Nail'd It Renovations
04.2018 - Current
No Degree - Biology
Houston Community College
High School Diploma -
Alief Early College High School