PAIGE LLUVERES
Gretna,US
Summary
Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Exceptional at acquiring new customers and maintaining customer relations. Always looking for new ways to increase revenue and improve customer satisfaction. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
Work History
Server/Bartender
Haifa hookah lounge and restaurant
New Orleans, LA
12.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Provided exceptional service to high volume of daily customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Sign Up/Karaoke DJ
Cat Meow
New Orleans, LA
07.2023 - 09.2023
- Set up and tested audio equipment, such as microphones, amplifiers, mixers and speakers.
- Interacted with guests in a professional manner to ensure their enjoyment of the experience.
- Encouraged audience participation in sing-alongs and other activities during karaoke events.
- Assisted patrons with song selection by providing them with information about available songs.
- Called out to guests via microphone, encouraging dancing and participation in upbeat songs.
Outside Sales Representative
Spade international
New Orleans, US
01.2023 - 06.2023
- Worked in outside business-to-business sales and had proven prospecting and territory management skills
- Used a thorough understanding of strategic sales processes to increase revenue
- Built relationships with customers and community to promote long term business growth
- Worked on my own with little supervision
- Followed up with customers to gauge satisfaction and address any technical or service issues after completing sales
- Demonstrated product features to customers and discussed technical details to overcome objections and close sales.
Sales Brand Ambassador
Polo Ralph Lauren Factory Store
New Orleans, US
08.2022 - 12.2022
- Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online
- Taught new associates how to operate the cash register, including how to open it, conduct customer transactions, and balance the drawer
- Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.
Team Member/Trainer
Chick-fil-A
Gretna, US
11.2021 - 07.2022
- Mentored new team members by relaying information on company procedures, safety requirements, as well as providing constructive feedback after job tasks were completed
- Checked products for quality assurance on a regular basis, adhering to strict guidelines
- Ensured order accuracy and customer satisfaction by double-checking their food and drinks
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Business Management - Associate of Arts -
Delgado Community College
New Orleans, LA06-2025
High School -
West Jefferson High School
Harvey, LA01.2022
Skills
- Team Leadership
- Conflict resolution
- Extremely organized
- Self-motivated
- Strong work ethic
- Customer satisfaction
- Engaging personality
- Handling Difficult Customers
Timeline
Server/Bartender
Haifa hookah lounge and restaurant
12.2023 - Current
Sign Up/Karaoke DJ
Cat Meow
07.2023 - 09.2023
Outside Sales Representative
Spade international
01.2023 - 06.2023
Sales Brand Ambassador
Polo Ralph Lauren Factory Store
08.2022 - 12.2022
Team Member/Trainer
Chick-fil-A
11.2021 - 07.2022
Business Management - Associate of Arts -
Delgado Community College
High School -
West Jefferson High School