Paige Luna
Wylie,TX
Summary
Highly motivated individual with customer service and sales experience. Consistently recognized for sales performance and excellence in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Hardworking and passionate with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Social Media Content Creator
Tiktok
03.2020 - Current
- Managed content across multiple platforms for widest audience reach.
- Organized, prioritized and managed multiple projects according to dedicated release schedule.
- Developed in-depth understanding of digital and mobile marketing practices and media.
- Promoted and marketed works through social media platforms.
- Managed competing deadlines with efficiency.
- Played instrumental role in creative planning and review sessions, working with resourceful team to elevate quality of content and designs.
Sales Associate
Walmart SuperCenter
05.2020 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Contributed to team objectives in fast-paced environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Food Server
Bachon Townhomes
05.2017 - 08.2018
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
Education
No Degree - Psychology
Howard University
Washington, DC05.2025
High School Diploma -
Wylie High School
Wylie, TX05.2021
Skills
- Revenue Growth
- Negotiation Tactics
- Reading Comprehension Skills
- Fraud Detection
- Multitasking Strengths
- Customer Inquiries
- Suggestive Selling
- Customer Service
- Teamwork and Collaboration
- Policy and Procedure Adherence
- Meeting Deadlines
- Sales Forecasting
Certification
- First Aid/CPR Certified
Languages
English
Timeline
Sales Associate
Walmart SuperCenter
05.2020 - 08.2022
Social Media Content Creator
Tiktok
03.2020 - Current
Food Server
Bachon Townhomes
05.2017 - 08.2018
No Degree - Psychology
Howard University
High School Diploma -
Wylie High School
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