Paige Mcomie
Beaverton,OR
Summary
Dynamic, results-oriented professional seeking a position that fosters leadership development and promotes collaborative teamwork to achieve organizational objectives. Proven ability to inspire and guide teams toward success by leveraging strong communication and interpersonal skills. Committed to driving innovation and efficiency in a fast-paced environment while ensuring alignment with strategic goals. Eager to contribute expertise and passion for teamwork to create impactful solutions.
Overview
15
15
years of professional experience
Work History
Registration Receptionist
Oregon Pediatriacs
Beaverton, OR
03.2025 - Current
- Greeted and registered patients, ensuring accurate data entry in electronic health record system.
- Managed appointment scheduling, optimizing daily workflow and reducing patient wait times.
- Verified insurance information and collected co-pays to streamline billing processes.
- Provided information on services offered, enhancing patient understanding and satisfaction.
- Coordinated communication between medical staff and families for seamless operations.
- Assisted in maintaining a clean and organized reception area to promote a welcoming environment.
- Handled incoming calls, directing inquiries to appropriate departments efficiently.
- Maintained accurate patient records, ensuring timely processing of insurance claims and payments.
- Increased accuracy in medical record documentation through diligent attention to detail and thorough data entry practices.
- Monitored inventory levels of office supplies; promptly reordered necessary items to maintain adequate stock levels.
- Expedited the resolution of patient complaints, demonstrating a commitment to customer satisfaction and positive clinic reputation.
- Created a welcoming atmosphere for incoming patients by maintaining cleanliness throughout the waiting area and front desk spaces.
- Managed high call volume while maintaining a courteous demeanor, addressing inquiries regarding appointments, billing, and general information.
Registration II
The Portland Clinic
Beaverton, OR
08.2022 - 03.2025
- Achieved efficient patient check-in for scheduled appointments, enhancing overall patient flow. Improved accuracy of insurance updates for patient accounts, contributing to streamlined billing processes. Optimized scheduling of patient appointments in accordance with provider criteria, resulting in increased patient satisfaction. Enhanced patient experience by sending out necessary forms for future appointments. Secured copay collections and maintained cash drawer integrity, ensuring financial accountability. Strengthened medication and procedure management through diligent checking of insurance pre-authorizations.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Marketing Director Executive Assistant
QSID
Hillsboro, OR
05.2022 - 08.2022
- Facilitated efficient calendar management for marketing manager, enhancing scheduling effectiveness. Streamlined travel arrangements, ensuring timely logistics. Produced comprehensive meeting notes and summaries, improving team communication. Contributed to impactful marketing copy and presentations, driving campaign success. Collaborated with CEO on project approvals, delivering strategic feedback to director.
- Developed and implemented comprehensive marketing strategies to increase brand awareness.
- Led cross-functional teams to execute integrated marketing campaigns effectively.
Enrollment Service Advisor 2
QSID
Hillsboro,OR
08.2021 - 05.2022
- Achieved successful onboarding of new members through effective enrollment interviews. Improved product offerings by facilitating thorough testing during development phases. Enhanced training effectiveness by creating engaging presentations for enrollment services tools and procedures. Streamlined access to agent resources by organizing corporate SharePoint website design. Resolved member concerns through effective management of escalation calls.
- Assisted in maintaining accurate service records using management software for tracking repairs and appointments.
- Provided exceptional customer service by addressing inquiries and resolving issues effectively.
Ecommerce CSR1
Columbia Sportswear
Beaverton, OR
08.2018 - 08.2021
- Led initiatives to guide customers in selecting optimal products for their requirements. Cultivated brand loyalty by delivering exceptional customer experiences. Addressed and resolved customer issues through strategic problem-solving. Maintained communication with customers through email correspondence and follow-ups. Developed and presented product insights in team meetings. Supported the attainment of annual sales objectives for the company.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Sales Associate
Columbia Sportswear Employee Store
Beaverton, OR
08.2014 - 01.2018
- Oversaw customer service initiatives to elevate client experiences. Directed visual merchandising efforts and coordinated store displays for new promotions. Managed point of sale operations, including mobile systems, to streamline transactions. Led departmental management to consistently achieve sales objectives. Developed comprehensive weekly reports on product performance, customer feedback, and strategic buying plans. Facilitated department walkthroughs with buyers to optimize inventory selection. Presented key insights during morning meetings to drive team alignment. Provided coaching and training to enhance team capabilities. Implemented solution-focused strategies to address customer conflicts.
Retail Lab Stretch Assignment
Nike Headquarters
Beaverton, OR
05.2011 - 06.2011
- Facilitated successful corporate pitch presentations through effective organization of product samples. Enhanced merchandise display photoshoots, contributing to impactful visual marketing. Streamlined processes for category pitch backs, improving overall efficiency.
Part Time Over Nike Athlete
Nike Company Employee Store/Nike Scottsdale Brand Store
Beaverton/ Scottsdale
04.2012 - 06.2014
- Achieved high customer satisfaction by effectively assisting with product selections and educating on product technologies. Enhanced store presentation through strategic visual merchandising and innovative display setups for promotions. Developed new hire training programs that improved product knowledge and departmental understanding. Improved inventory accuracy by conducting thorough stock and inventory audits. Strengthened collaboration with buyers and product designers during category walk-throughs, aligning product offerings with customer preferences. Captured valuable customer insights to drive product selection improvements. Successfully organized Nike 'Better World' community outreach events, enhancing brand reputation. Contributed to record-breaking sales performance during the two largest sales days in Nike history, exceeding yearly sales objectives.
- Enhanced customer satisfaction by providing expert assistance with product selections and footwear evaluations. Streamlined shipping and receiving processes to improve operational flow. Elevated visual merchandising standards through effective display setups. Optimized point of sale operations and facilitated engaging weekly run club sessions. Drove community engagement through successful Nike 'Better World' outreach events. Fostered relationships with local elementary schools to promote running initiatives. Launched and nurtured a training program for young athletes. Cultivated an active presence on the Nike Scottsdale Twitter profile. Resolved customer service inquiries and effectively promoted local run clubs.
Education
Bachelor of Arts - Marketing And Fashion Merchandizing
Southern New Hampshire University
Online06.2021
Associate of Arts - Communications and Liberal Arts
Portland Community College
Online06.2017
Skills
- Efficient task organization
- Effective project coordination and team guidance
- Strategic communication methods
- Customer-focused
- Proficient time management
- Training development
- Adaptable learner
- Proactive solutions approach
- Experience in transaction management
- Engaged in community initiatives
- Friendly, positive attitude
- Reliable and accountable
- Experienced in software tools
- Effective decision-making under pressure
Timeline
Registration Receptionist
Oregon Pediatriacs
03.2025 - Current
Registration II
The Portland Clinic
08.2022 - 03.2025
Marketing Director Executive Assistant
QSID
05.2022 - 08.2022
Enrollment Service Advisor 2
QSID
08.2021 - 05.2022
Ecommerce CSR1
Columbia Sportswear
08.2018 - 08.2021
Sales Associate
Columbia Sportswear Employee Store
08.2014 - 01.2018
Part Time Over Nike Athlete
Nike Company Employee Store/Nike Scottsdale Brand Store
04.2012 - 06.2014
Retail Lab Stretch Assignment
Nike Headquarters
05.2011 - 06.2011
Bachelor of Arts - Marketing And Fashion Merchandizing
Southern New Hampshire University
Associate of Arts - Communications and Liberal Arts
Portland Community College