Paige Masters
Columbus,OH
Summary
Dynamic leader with extensive experience in team collaboration and shift leadership, demonstrated through a pivotal role at Playa Bowls. Proven skills in conflict resolution and interpersonal relations have led to enhanced team efficiency and elevated customer satisfaction. Specialized knowledge in dental procedures gained through extensive shadowing complements a strong blend of technical proficiency and interpersonal skills. Career goals focus on leveraging leadership abilities to drive operational excellence in future roles.
Overview
6
6
years of professional experience
Work History
Shift Leader
Playa Bowls
New Albany, Ohio
04.2022 - 11.2024
- Monitored employee performance and provided feedback for improvement.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Upheld company standards and compliance requirements for operations.
Shadowing a Pediatric Dentist
Dr. Joel Richards
Westerville, Ohio
06.2024 - 08.2024
- Observed and documented 20 hours of pediatric dental procedures, including cleanings, cavity treatments, fluoride applications, and sealant placements.
- Gained insights into child-specific treatment strategies, including behavior management techniques such as tell-show-do and positive reinforcement.
- Observed effective communication with parents and guardians regarding preventative care, diet, and at-home oral hygiene practices.
- Acquired knowledge of specialized pediatric equipment and materials, including smaller instruments and flavored dental sealants.
- Observed and documented sedation protocols for pediatric patients, including the administration of nitrous oxide to enhance patient comfort during procedures.
Shadowing a General Dentist
Dr. Wing, Mack, Smith, & Bang
Newark, Ohio
05.2024 - 08.2024
- Observed 50 hours of comprehensive dental care procedures, including cleanings, fillings, crowns, and extractions.
- Acquired hands-on experience in conducting oral health assessments, patient consultations, and treatment planning.
- Observed the application of advanced dental technologies, including digital X-rays and intraoral cameras, to improve patient care.
- Learned and applied best practices in infection control to ensure a safe clinical environment.
- Gained comprehensive knowledge of office workflows, including appointment scheduling, insurance processing, and billing.
Shadowing a Cosmetic Dentist
Dr. Andrew Skasko
New Albany, Ohio
06.2024 - 07.2024
- Observed and documented 10 hours of cosmetic dental procedures, including teeth whitening, veneers, bonding, and smile makeovers.
- Gained insight into aesthetic treatment planning, balancing functionality with patient-desired outcomes.
- Observed patient consultations to assess cosmetic goals and develop tailored treatment plans.
- Gained comprehensive knowledge of the integration between cosmetic dentistry and general/restorative dental care to enhance overall oral health.
Shadowing Orthodontists
Dr. Hutta and Price Orthodontics
Gahanna, Ohio
06.2023 - 07.2023
- Observed 20 hours of orthodontic procedures, including braces replacements, adjustments, and retainer fittings.
- Gained insight into patient care, treatment planning, and the development of individualized orthodontic care plans.
- Gained knowledge in utilizing advanced diagnostic tools, including panoramic X-rays and digital impressions.
- Gained comprehensive knowledge of infection control protocols, including sterilization techniques for instruments and equipment.
- Observed effective patient-doctor communication, enhancing understanding of patient education's role in treatment adherence.
Hostess
Harry Buffalo
Westerville, Ohio
05.2019 - 08.2021
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Assisted servers in bussing tables when needed during busy periods.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Education
Bachelor of Science - Health And Rehabilitation Sciences, Pre-Dental
The Ohio State University
Columbus, OH12-2026
Skills
- Team collaboration and leadership
- Shift leadership
- Interpersonal relations
- Conflict resolution
- Team supervision
- Positive attitude
Timeline
Shadowing a Pediatric Dentist
Dr. Joel Richards
06.2024 - 08.2024
Shadowing a Cosmetic Dentist
Dr. Andrew Skasko
06.2024 - 07.2024
Shadowing a General Dentist
Dr. Wing, Mack, Smith, & Bang
05.2024 - 08.2024
Shadowing Orthodontists
Dr. Hutta and Price Orthodontics
06.2023 - 07.2023
Shift Leader
Playa Bowls
04.2022 - 11.2024
Hostess
Harry Buffalo
05.2019 - 08.2021
Bachelor of Science - Health And Rehabilitation Sciences, Pre-Dental
The Ohio State University
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