Paige Mathison
Grand Forks,ND
Summary
Seeking a challenging role in a dynamic organization where I can leverage my effective communication, organizational, and leadership skills by utilizing my expertise in critical thinking, interpersonal abilities, and teamwork-building to drive organizational success and growth.
Overview
7
7
years of professional experience
Work History
PATIENT COORDINATOR
Valley Oral and Facial Surgery
Grand Forks, ND
07.2025 - Current
- Coordinates patient scheduling, optimizing appointment flow.
- Maintains patient records, ensuring accuracy and compliance with healthcare regulations.
- Manages and optimizes daily surgeon schedules to meet each provider’s specifications.
- Facilitates communication between patients and surgical teams to enhance care coordination.
- Trains new staff on office protocols, fostering a collaborative team environment.
- Answers and manages a multiline phone system, efficiently triaging and directing incoming calls.
- Increases efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Maintains up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
OFFICE COORDINATOR
Chris Mathison, DDS PC & FM Dental Sleep Center
08.2024 - 07.2025
- Provided excellent customer service, ensuring patients have a positive first impression and clinic experience.
- Scheduled and managed all patient appointments.
- Facilitated communication with office staff, ensuring information is shared effectively for patient care.
- Communicated and coordinated with dental and medical professionals to meet patient needs and treatment plans.
- Worked with insurance companies to process and verify patient claims in an accurate and timely manner.
- Presented and explained treatment plans to patients.
FIRST GRADE TEACHER
West Fargo Public Schools
08.2021 - 05.2024
- Created a positive classroom culture of 18 children that values diversity and inclusion, supporting all students’ growth.
- Utilized assessment data to create lessons to meet diverse student needs, ensuring their academic success.
- Participated in professional development to stay current on practices in education teaching.
- Collaborated with colleagues to develop individualized educational plans for students, ensuring optimal progress.
- Promoted critical thinking skills through inquiry-based instruction and problem-solving activities.
AFTER-SCHOOL SUPERVISOR
Thompson Public Schools
12.2018 - 02.2020
- Organized and supervised activities to promote physical, mental and social development in children.
- Developed strong relationships with students, fostering a positive classroom environment.
Education
Bachelor of Science - Elementary Education
University of North Dakota
Grand Forks, ND05.2021
Skills
- Excellent written, verbal, and interpersonal communication skills
- Excellent phone skills
- Communicates professionally with patients, doctors, and insurance companies
- Collaborates well with team members
- Leads and onboards new team members
- Patient, friendly and approachable
- Presents dental treatment plans
- Pays close attention to patient needs
- Resolves concerns promptly
- Proficient in Microsoft Office
- Experience in healthcare software programs
- Proficient in social media management
- Strong leadership, collaborative and organizational skills
- Organizes front office operations for efficiency
- Schedules and manages patient appointments effectively
Timeline
PATIENT COORDINATOR
Valley Oral and Facial Surgery
07.2025 - Current
OFFICE COORDINATOR
Chris Mathison, DDS PC & FM Dental Sleep Center
08.2024 - 07.2025
FIRST GRADE TEACHER
West Fargo Public Schools
08.2021 - 05.2024
AFTER-SCHOOL SUPERVISOR
Thompson Public Schools
12.2018 - 02.2020
Bachelor of Science - Elementary Education
University of North Dakota