Paige Mendoza
Anaheim,CA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
25
25
years of professional experience
Work History
Front desk receptionist
BEST WESTERN PARK PLACE INN
11.2024 - 03.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Server/Food Runner/host
Earl Of Sandwich Tavern
02.2023 - 11.2024
- I served at the Downtown Disney Earl of Sandwich Tavern, which is a full bar a restaurant version of their traditional sandwich place
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Cocktail Server/Bartender
The Catch
10.2017 - 02.2023
- Fine dining service in a fast paced sports bar atmosphere
- Assisted management with stocking inventory
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
- Contributed to team success by assisting co-workers during high-volume periods as needed.
administrative assistant
Paul Martin’s American Grill
11.2018 - 12.2019
- Fulfilled gift card orders, sent out packages, assisted the private dining coordinator with any tasks she needed help with
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Bartender
Lazy Dog
01.2010 - 05.2013
- Kept a clean and fully stocked bar in a fast paced environment
- Made all mixers from scratch adhering to the company’s standard
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Server/Bartender/National Trainer
P.F. Chang’s
01.2005 - 01.2010
- Trained new employees
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Server/Trainer
TGI Friday’s
11.1999 - 12.2005
- Trained new employees
- Shift Leader and assisted management with schedules and had Key Holder responsibilities
- I won many “wow” and “A+ Guest service” pins that we wore as our flare
Education
Diploma -
Temecula Valley High School
Temecula, CAMT. SAN JACINTO COLLEGE
MENIFEE, CASkills
- Communication
- Point of Service (POS) Systems
- Cash Handling
- Credit Transactions
- Customer Service
- High-Volume Operations
- Fast-Paced Environment
Timeline
Front desk receptionist
BEST WESTERN PARK PLACE INN
11.2024 - 03.2025
Server/Food Runner/host
Earl Of Sandwich Tavern
02.2023 - 11.2024
administrative assistant
Paul Martin’s American Grill
11.2018 - 12.2019
Cocktail Server/Bartender
The Catch
10.2017 - 02.2023
Bartender
Lazy Dog
01.2010 - 05.2013
Server/Bartender/National Trainer
P.F. Chang’s
01.2005 - 01.2010
Server/Trainer
TGI Friday’s
11.1999 - 12.2005
MT. SAN JACINTO COLLEGE
Diploma -
Temecula Valley High School
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