Paige Picciolo
Classic Care
Joliet,USA
Summary
Positive and compassionate, with solid foundation in social work principles and practices. Possesses in-depth understanding of case management and client advocacy, along with strong organizational and communication skills. Dedicated to making meaningful impact by supporting individuals and communities.
1
Language
11
Years of experience
Work History
Home Care Aide
1 Year 11 Months- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Conducted routine health monitoring, including vital signs and symptom tracking, reporting any changes to healthcare professionals promptly.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Collaborated with healthcare team members to develop comprehensive care plans tailored to individual patient needs.
Clinical Case Worker Internship
9 Months- Assessed client needs through comprehensive evaluations and interviews.
- Facilitated access to community resources and support services for clients.
- Monitored client progress, adjusting care strategies as needed for optimal outcomes.
- Managed complex caseloads effectively, prioritizing urgent cases while still attending to long-term clients'' ongoing needs.
Beauty Advisor
2 Years 10 Months- Advised customers on beauty products, enhancing customer satisfaction and brand loyalty.
- Demonstrated makeup techniques, fostering engaging customer interactions and driving sales growth.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Trained new staff on product knowledge and sales strategies, improving team performance and cohesion.
Waitness
1 Year 4 Months- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Waitress
1 Year 4 Months- Managed multiple tables efficiently, prioritizing guest needs during peak hours.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Associate
4 Years- Trained new employees on operational procedures and customer interaction best practices.
- Supervised concession stand, maintaining inventory levels and promoting upselling techniques.
- Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
Supervisor
8 Years 9 Months- Ensured compliance with food safety regulations during production processes.
- Trained junior staff on equipment operation and safety protocols.
- Improved team efficiency by assisting with the training of new staff members in ice cream making techniques.
- Enhanced customer satisfaction by creating and maintaining a clean, organized workspace for ice cream production.
Education
Bachelor of Social Work - Social Work
High School Diploma
Skills
Efficient at acquiring new skills
Self-sufficient
Committed to excellence
Effective communicator
Active Listener
Strengths-based strategies
Customer service
Decision-making
Policy and procedure development
Languages
English
Timeline
Home Care Aide
Classic Care
11.2024 - Current
Clinical Case Worker Internship
Cornerstone
08.2024 - 05.2025
Waitness
Tailgators Bar & Grill
05.2023 - 09.2024
Waitress
The Dock Bar & Grill
05.2022 - 09.2023
Beauty Advisor
Ulta Beauty
01.2022 - 11.2024
Supervisor
Dari Delite
01.2018 - 2024
Associate
AMC Theatres
01.2016 - 01.2020
Illinois State University
Bachelor of Social Work from Social Work
Joliet Catholic Academy
High School Diploma