Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Operations Assistant
FCB Banks
11.2017 - Current
Managed day-to-day department operations with effective workflow coordination.
Solved problems timely and effectively, ensuring customer satisfaction.
Assisted operations manager with planning of routine operations and special projects.
Assisted with complex transactions using overrides and functions requiring additional authorization levels.
Collaborated with bank manager on scheduling, hiring decisions and monthly audits.
Manager
McDonald's
11.2014 - 11.2017
Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
Led and directed team members on effective methods, operations, and procedures.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Education
High School Diploma -
Smart Horizons Online High School
Collinsville, IL
05.2017
Skills
Customer Relationship Management
Banking Standards
Manage Customer Accounts
Employee Security Training
Account Updating
Cashier's Checks, Teller Transactions and New Accounts