Summary
Overview
Work History
Education
Skills
Timeline
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PAIGE ROBISNON

Ferndale,MI

Summary

Reliable Operations Manager with over 7 years of experience in bookkeeping, payroll and financial management. Motivational and inspiring team leader with expertise in scheduling, customer relationship management and inventory control. Resourceful and methodical self-starter.

Overview

21
21
years of professional experience

Work History

Manager of Operations

SAFEWAY TAX SERVICES 2LLC
Highland Park, MI
12.2015 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Oversee and approve 500 plus returns
  • Balance all book and payroll
  • I'm responsible of all licenses City, State ,and Federal

SENIOR CAGE CASHIER

Greektown Casino
DETROIT, MI
12.2016 - 11.2021
    • Processed various cash transactions and answered gaming customer questions.
    • Counted and recorded assigned funds and made exchanges of funds throughout shift.
    • Quickly and accurately counted drawers at start and end of each shift.
    • Performed check cashing for customers based on company policies.
    • Issued gaming coins and tokens to customers for cash.
    • Filled gaming machines with cash and coin and monitored machines during shift for proper operation.
    • Redeemed foreign currencies using accurate exchange rates.
    • Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
    • Verified individual amounts of loose coin and bundled paper money.
    • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Cash Processor

BRINKS INC
DETROIT, MI
01.2016 - 01.2017
  • Prepared bank deposits and corporate cash shipments.
  • Trained new employees on proper cash routines, procedures and requirements.
  • Balanced safe, prepared tills and prepared register bags for next sales date.
  • Verify all cash deposits to and from The Federal Reserve to bank branches
  • Verify and balance ATM machines
  • Verified deposits, rectified discrepancies and processed end-of-day paperwork using many different soft ware systems with 100 %accuracy.

Travel Agent/Dispatcher

Metro Lift / CITY OF DETROIT PARATRANSIT
DETROIT, MI
07.2014 - 08.2016
    • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
    • Arranged travel accommodations for groups, couples, executives and special needs clients.
    • Responded to clients' questions, issues and complaints and implemented appropriate solutions.
    • Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.

Cashier

Powerlink / HENRY FORD HOSPITAL
DETROIT, MI
04.2011 - 06.2015
    • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
    • Worked flexible schedule and extra shifts to meet business needs.
    • Helped customers complete purchases, locate items and join reward programs.
    • Restocked and organized merchandise in front lanes.
    • Worked closely with shift manager to solve problems and handle customer concerns.
    • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
    • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
    • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
    • Maintained cash drawer of $5000 or more per shift.

BANK TELLER

Credit Union One
FERNDALE , MI
05.2012 - 07.2014
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Provided customer records, account statements and copies of checks.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Sold and cross-sold bank products to new and existing customers.

Education

Associate of Science - ACCOUNTING

Henry Ford College
Dearborn, MI
12.2022

Skills

  • Supplier Monitoring
  • Administrative Management
  • Sales Promotion
  • Sales Tracking
  • Finance and Accounting Oversight
  • Overseeing Employees
  • Originality and Creativity
  • Financial Statement Review
  • Records Organization and Management
  • Training Programs
  • Performance Monitoring and Evaluation
  • Mathematical Calculation and Reasoning

Timeline

SENIOR CAGE CASHIER

Greektown Casino
12.2016 - 11.2021

Cash Processor

BRINKS INC
01.2016 - 01.2017

Manager of Operations

SAFEWAY TAX SERVICES 2LLC
12.2015 - Current

Travel Agent/Dispatcher

Metro Lift / CITY OF DETROIT PARATRANSIT
07.2014 - 08.2016

BANK TELLER

Credit Union One
05.2012 - 07.2014

Cashier

Powerlink / HENRY FORD HOSPITAL
04.2011 - 06.2015

Associate of Science - ACCOUNTING

Henry Ford College

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PAIGE ROBISNON