Paige Rochefort
Ogden
Summary
Experienced with therapeutic techniques and client-focused care. Utilizes active listening and empathy to create supportive environment. Knowledge of crisis intervention and individualized treatment planning, ensuring effective support for diverse client needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Community Intergrations Councelor
Community Options Inc
01.2025 - Current
- Conducted comprehensive assessments to identify individual client needs and develop tailored support plans.
- Facilitated group therapy sessions, encouraging open dialogue and peer support among participants.
- Coordinated with healthcare providers to ensure holistic care for clients, addressing medical and psychological needs.
- Developed and implemented community engagement initiatives to promote awareness and accessibility of services.
- Provided crisis intervention support, helping clients navigate challenging situations effectively.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Warehouse Team Lead
Outdoor Equipped
01.2022 - 11.2024
- Led daily operations of the warehouse, ensuring efficient workflows and timely order fulfillment.
- Monitored inventory levels, conducting regular audits to maintain stock accuracy and optimize replenishment schedules.
- Developed and maintained training materials to onboard new team members efficiently.
- Coordinated logistics for inbound and outbound shipments, ensuring adherence to delivery schedules.
- Utilized data analysis tools to track performance metrics, identifying trends and areas for improvement.
- Assisted in the implementation of a new inventory management system, improving tracking efficiency.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
Senior Direct Support Professional
Community Options Inc
12.2019 - 01.2022
- Assisted clients with personal hygiene routines to promote dignity and self-respect.
- Coordinated recreational activities to enhance social skills and community engagement.
- Provided transportation support to appointments, ensuring timely arrivals for clients.
- Documented client progress and feedback to inform care plans and improve service delivery.
- Trained and mentored new staff on best practices in direct support and client care.
- Monitored medication schedules and provided reminders to clients for adherence.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Liaised with healthcare professionals to coordinate care, ensuring comprehensive support for clients.
- Maintained clean, safe, and well-organized patient environment.
Customer Service Pest Control
Ninefold Marketing
02.2021 - 07.2021
- Handled incoming and outgoing calls to assist clients with pest control inquiries and service requests.
- Managed appointment scheduling, ensuring timely service delivery and optimized technician routes.
- Addressed customer concerns and resolved issues promptly, ensuring a positive experience.
- Coordinated with field technicians to ensure seamless service execution and timely follow-ups.
- Processed payments and ensured accuracy in financial transactions for customer services.
- Educated clients on pest prevention strategies, enhancing their understanding of pest control solutions.
- Participated in weekly team meetings to discuss performance metrics and align on service goals.
Education
High School Diploma -
Garber Highschool
Essexville, MI03.2012
Skills
- Behavior Management
- Order Picking (3 years)
- Animal Care
- Medical Scheduling (2 years)
- Pest Control
- HIPAA
- Crisis response
Certification
Crime Scene Clean-Up Certified
First Aid/CPR Certified
Timeline
Community Intergrations Councelor
Community Options Inc
01.2025 - Current
Warehouse Team Lead
Outdoor Equipped
01.2022 - 11.2024
Customer Service Pest Control
Ninefold Marketing
02.2021 - 07.2021
Senior Direct Support Professional
Community Options Inc
12.2019 - 01.2022
High School Diploma -
Garber Highschool