Paige Romero
Horsetooth Tavern
FORTCOLLINS,CO
9
years of professional experience
Dynamic bartender with a proven track record in customer engagement and service excellence. Skilled in multitasking, cocktail development, and team collaboration, driving repeat business and enhancing overall guest satisfaction.
With over ten years of experience in different establishments, I offer a genuine and attentive experience. I enjoy a fast paced environment and I believe ensuring good communication and collaboration with others is pivotal to ensuring excellent customer service and continuous sense of camaraderie.
Work History
Bartender
2 Years 5 Months- Served high customer volumes during special events, nights, and weekends.
- Engaged with customers to build rapport and encourage repeat business.
- Assisted in training new bartenders on drink recipes and service standards.
- Developed specialty cocktails, enhancing menu offerings and customer experience.
- Collaborated with kitchen staff to coordinate food and drink orders.
Server
3 Years- Delivered exceptional customer service in a fast-paced environment, enhancing guest satisfaction.
- Coordinated with kitchen staff to ensure timely and accurate food delivery.
- Oversaw daily restaurant operations during peak hours, optimizing workflow and service speed.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Flight Attendant
4 Months- Ensured passenger safety through adherence to FAA regulations and company protocols.
- Delivered exceptional customer service, addressing passenger needs and resolving issues effectively.
- Collaborated with crew members to enhance in-flight service efficiency and maintain a positive atmosphere.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
Bartender
5 Years 4 Months- Led cocktail menu development, enhancing beverage offerings and customer satisfaction.
- Supervised bar staff, ensuring compliance with safety standards and service excellence.
- Trained new bartenders on drink preparation techniques and customer engagement strategies.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
Education
High School Diploma
Skills
Multitasking capabilities
Genuine and outgoing personality
Customer service
Dependability
Team player attitude
Complex Problem-solving
Clear and effective communication
Payment processing
Menu memorization
Customer-focused approach
Timeline
Bartender
Horsetooth Tavern
03.2024 - CurrentRead More
Flight Attendant
Southwest Airlines
09.2022 - 01.2023Read More
Server
Mishawaka Amphitheater
05.2022 - 05.2025Read More
Bartender
Tap and Handle
03.2017 - 07.2022Read More
Dakota Ridge High School
High School Diploma
Read More