Paige Rufsvold
Hillsboro,ND
Summary
Creative Cosmetologist known for productivity and efficiency in task completion. Excel in time management, adaptability, and communication, ensuring high client satisfaction and repeat business.
Overview
10
10
years of professional experience
Work History
Cosmetologist & Owner
Hair by Paige Rufsvold
Fargo, North Dakota
05.2019 - Current
- Introduced customers to cutting-edge beauty trends and products where applicable.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Social media marketing.
- Photo and video for business social media.
- Updated and maintained customer information records and beauty services provided.
- Advised clients on how to maintain their new hairstyles at home.
- Collaborated with other professionals in the beauty industry.
- Delivered roots and gloss treatment, balayage highlights, and toning glaze treatment.
- Cut, trimmed and shaped hair using clippers and scissors.
- Promoted additional services or products available in the salon.
- Schedule appointments and process payments.
- Developed a loyal client base through excellent customer service.
- Responded to customer inquiries by phone, email, and in person.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Provided consultations to clients on beauty treatments, products and services.
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Managed appointments through scheduling software program.
- Engaged with customers by providing friendly conversation during services.
- Kept notes listing preferences and services provided to clients for quick reference.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Exceeded customer satisfaction by finding creative solutions to problems.
Personal Assistant to the Owner
River’s Edge Insurance Agency
Halstad, MN
05.2023 - Current
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Maintained accurate records of all client interactions in the company database.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Entered customer data into computer systems, ensuring accuracy and completeness of records.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
Cosmetologist
Hair Success
Fargo, ND
01.2017 - 04.2019
Paraprofessional
Norman County West Elementary
Hendrum, MN
01.2015 - 10.2015
- Created and maintained positive relationships with students, parents, and colleagues.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Supervised small groups of students during instruction time.
- Provided guidance to students in the classroom setting.
- Collaborated with teachers to adapt materials to meet diverse learning needs.
- Supported English Language Learners in acquiring language skills and understanding content.
- Customized small group and individual classroom activities based on differentiated learning needs.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
- Supplied one-on-one attention to each student during group activities.
- Planned and supervised games and other recreational activities for students.
- Supervised students during non-instructional times, including lunch and recess.
- Assisted with the organization and implementation of classroom projects and events.
- Organized and labeled student materials when setting up classrooms.
Education
Cosmetology Certification -
The Salon Professional Academy
Fargo, ND12-2016
High School Diploma -
Norman County West High School
Halstad, MN05-2014
Some College (No Degree) -
North Dakota State University
Fargo, NDSkills
- Cosmetology
- Product expertise
- Hairstyling
- Client consultations
- Payment processing expertise
- Professionalism and ethics
- Clear communication
- Customer consultation
- Social skills
- Sales and upselling
- Active listening
- Client loyalty building
- Reflective listening
- Relationship building
- Relationship building and management
- Friendly communication
- Database entry
- Excellent communication skills
- Team collaboration
- Time management
- Critical thinking
- Social media
- Networking and relationship building
- Social media management
- Online marketing and advertising
Timeline
Personal Assistant to the Owner
River’s Edge Insurance Agency
05.2023 - Current
Cosmetologist & Owner
Hair by Paige Rufsvold
05.2019 - Current
Cosmetologist
Hair Success
01.2017 - 04.2019
Paraprofessional
Norman County West Elementary
01.2015 - 10.2015
Cosmetology Certification -
The Salon Professional Academy
High School Diploma -
Norman County West High School
Some College (No Degree) -
North Dakota State University