Paige Schuller
Emmetsburg
Summary
Exceptional leader with over 11 years of experience in player development and marketing. Skilled in conflict resolution and team collaboration, driving increased player retention and engagement through innovative strategies.
Overview
11
11
years of professional experience
Work History
Player Development & Assistant Marketing Manager
Wild Rose Casino & Hotel
Emmetsburg | Jefferson | Clinton, IA
03.2015 - Current
- Engaged customers to enhance overall gaming experience and satisfaction.
- Assisted in managing player rewards program to encourage repeat visits.
- Monitored gaming activities to ensure compliance with regulations and company policies while being consistent with brand standards.
- Collaborated with team members to create a welcoming atmosphere for guests.
- Led initiatives to implement loyalty programs, driving increased player retention and engagement.
- Facilitated strong interpersonal communication among team members, contributing to a supportive and cooperative work environment.
- Facilitated training sessions for new staff on player engagement strategies and service protocols.
- Analyzed customer feedback trends to recommend enhancements in services and amenities.
Education
No Degree - General Education
Iowa Lakes Community College
Emmetsburg, IASkills
- Strategic Planning
- Multi-Location Oversight
- Mentorship & Coaching
- Conflict Resolution
- Creative visualization
- Brand building
- Event organization
- Data interpretation
- Highly motivated
- Quick decision making
- Effective time management
- Exceptional communication
- Goal-oriented focus
- Critical analysis
- Media relations
- Strong leadership
- Versatility in roles
- Adaptive thinking
Timeline
Player Development & Assistant Marketing Manager
Wild Rose Casino & Hotel
03.2015 - Current
No Degree - General Education
Iowa Lakes Community College