Executive Assistant/Onboarding Specialist
SimpliHOM
05.2021 - 01.2023
Hi, I’m
Paige Sents
Executive Assistant
Gallatin,TN
Summary
Driven and resourceful individual with eleven years of customer service offering a strong work ethic and determination to complete tasks in a timely manner. Efficient in administrative and executive assistance with a background in project and employee management. Successfully manages high-volume workloads in rapidly changing environments while being a positive and dependable team player who is motivated to expand skills and abilities with a new role and opportunity to make a lasting impact.
Work History
SimpliHOM
Executive Assistant/Onboarding Specialist
05.2021 - 01.2023
Job overview
- Served as a resource for the CEO, providing day-to day assistance including answering phones, booking appointments, ordering lunch, and communicating w/ agents, venders and other staff members.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Broke down and evaluated user problems, using personal expertise and probing questions to solve a particular issue.
- Onboarded over 200 individuals into provided software, ensuring compliancy with the state.
The Rudder
Trainer
07.2020 - Current
Job overview
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Answered phones politely and promptly while accurately recording and confirming order
- Fast and efficient while making connections to ensure customer experience
Bath and Body Works
Sales Associate Shift Lead
10.2015 - 01.2020
Job overview
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practice
- Provided positive first impressions to welcome existing, new and potential customers.
- Documented shipment intake, armored car, register returns/exchanges
Education
Kirkwood Community College
Associates of Science from Animal Control Assistant
2017
Independence Junior/ Senior High
2015
University Overview
National Honors Society, Student Council
Skills
- Microsoft Office (Excel, PowerPoint, Word)
- Type 100 WPM
- Google Suite (Calendar, Gmail, Meet, Chat, Sheets)
- Communications
- Event Planning
- Mighty Networks
Timeline
Trainer
The Rudder
07.2020 - Current
Sales Associate Shift Lead
Bath and Body Works
10.2015 - 01.2020
Kirkwood Community College
Associates of Science from Animal Control Assistant
Independence Junior/ Senior High
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