Paige Sparks
Burnsville,NC
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
6
6
years of professional experience
Work History
Bartender Shift Manager
Moondust Lounge
06.2023 - 01.2024
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Reduced wait times for customers by optimizing bartender shifts during high-traffic periods.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Served high customer volumes during special events, nights, and weekends.
Cook Helper
Bantam Chef
10.2019 - 05.2023
- Quickly adapted to new menu additions and changes in kitchen procedures, enhancing overall team performance and productivity.
- Prepared custom orders for customers with dietary restrictions or allergies, ensuring their meals were safe for consumption.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Cleaned and maintained work areas, equipment and utensils.
- Ensured quality control by checking the freshness of ingredients and properly storing perishable items.
- Restocked kitchen supplies, rotated food and stamped time and date on food in coolers.
Head Waiter
Mountain Chef Bistro
04.2018 - 10.2019
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
- Coordinated wine tastings for patrons to enhance their dining experience while promoting beverage sales growth within the establishment.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Associate of Science -
Mayland Community College
Spruce Pine, NC05.2016
Skills
- Cost controls
- Cash Register Operation
- Wine and liquor knowledge
- Strategic Planning
- Ordering Supplies
- Reliable and Responsible
- Food Safety Standards
- High Energy and Stamina
Timeline
Bartender Shift Manager
Moondust Lounge
06.2023 - 01.2024
Cook Helper
Bantam Chef
10.2019 - 05.2023
Head Waiter
Mountain Chef Bistro
04.2018 - 10.2019
Associate of Science -
Mayland Community College
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