Paige Sparrow
Davenport,IA
Summary
A friendly and dedicated team player with experience in a variety of jobs and tasks. Motivated in providing customers with exceptional service. A flexible worker, willing to learn and adapt to fit the needs of the job. Can multi-task while maintaining excellent work outcome. Remains calm and professional under stress. A creative, open minded, and dedicated individual, passionate about health and wellness.
Overview
3
3
years of professional experience
Work History
STUDENT WORKER
WHITLOW CAMPUS BOOKSTORE
08.2020 - 05.2022
- Work registers and handle transactions
- Fold, organize, restock all items on sales floor
- Organize incoming stock
- Help in mailroom, sending out mail and sorting incoming mail, providing it to the appropriate recipient
- Helped in starting campus coffee shop, providing knowledge and resources
- Created a beverage manual for fellow employees to follow with easy-to-follow instructions
- Make a variety of drinks upon customer request
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Operated cash register to manage payments and provide receipts for proof of transaction.
- Priced and stocked products to maintain organized inventory and stock.
- Picked, sorted and processed customer orders to manage order fulfillment and increase sales.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Intern
STATERA INTEGRATED HEALTH AND WELLNESS SOLUTIONS
02.2022 - 05.2022
- Worked side by side with the CEO
- Creating website content plans
- Collecting and organizing research and information for provider use
- Collecting and organizing research and information for easy-to-read client use
- Analyzing product inventory and assessing numbers of in-stock, sold, and expired items and pricing
- Working one on one with providers of various disciplines
- Making a list of all items in inventory, as well as their uses, for providers to reference when helping clients
- Work with marketing team to create pleasant, appealing, and accurate material for company website use
- Participated in workshops and presentations related to projects to gain knowledge. I'm
- Supported with creating project marketing materials to promote services.
Caregiver, Special Needs
VERIDIAN SOLUTIONS
06.2022 - 08.2022
- Work with individual to use creative thinking and problem-solving skills in everyday activities
- Help individual engage in new activities
- Monitor individuals’ temperature and anxiety levels
- Work with individual on further developing their skills such as cooking and remembering telephone numbers
- Drive individual to and from activities
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Barista
COFFEE HOUSE
08.2022 - 02.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Used POS system to accurately enter orders and process payments.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Medical Office Receptionist
Genesis Health System
05.2023 - Current
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained records by recording, obtaining and updating personal and financial information.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Welcomed patients and visitors via telephone and in person.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Transcribed phone messages and relayed to appropriate personnel.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Education
Associate of Arts -
Eastern Iowa Community College
Davenport, IA05.2020
Bachelor of Arts - Health, Wellness, And Behavioral Sciences
Clarke University
Dubuque, IA05.2022
Skills
- Data Entry
- Customer Service
- Online Systems
- Adaptable and Flexible
- Multitasking
- Microsoft Office 360
Additional Information
I have an educational background heavy in psychology as well as nutrition. I minored in Food and Nutrition Science in college and am currently working on become a certified Integrative Health and Wellness Coach through the Institute of Integrative Nutrition.
Timeline
Medical Office Receptionist
Genesis Health System
05.2023 - Current
Barista
COFFEE HOUSE
08.2022 - 02.2023
Caregiver, Special Needs
VERIDIAN SOLUTIONS
06.2022 - 08.2022
Intern
STATERA INTEGRATED HEALTH AND WELLNESS SOLUTIONS
02.2022 - 05.2022
STUDENT WORKER
WHITLOW CAMPUS BOOKSTORE
08.2020 - 05.2022
Associate of Arts -
Eastern Iowa Community College
Bachelor of Arts - Health, Wellness, And Behavioral Sciences
Clarke University
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