- Baking
- Cooking
- Crafting and DIY Projects
- Enjoy hobbies that combine physical activity with outdoor exploration
- Gardening
- Kayaking
- Hiking
- Camping
Paige Stearns
Grand Rapids
Summary
Results-driven Team Leader with expertise in staff development, workload management, and process improvement. Known for enhancing team productivity and achieving operational excellence through effective training and motivational strategies.
Overview
11
11
years of professional experience
Work History
Team Leader Manager
Walmart
Comstock Park, MI
11.2021 - Current
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Developed training programs to enhance team performance and operational efficiency.
- Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
- Coordinated scheduling to optimize workforce productivity and meet customer demand.
- Implemented process improvements that enhanced workflow efficiency and reduced costs.
- Mentored team members on best practices in customer service and operational procedures.
- Analyzed sales data to inform strategic decisions and optimize product placement.
- Fostered a collaborative team environment, encouraging open communication among staff members.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
- Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
- Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Facilitated cross-training opportunities among team members, creating a more versatile and resilient workforce capable of handling unforeseen challenges.
- Contributed to the development of company-wide best practices by actively participating in leadership meetings and sharing insights from the team''s experiences.
- Spearheaded process improvements that led to significant time savings while maintaining quality standards throughout the department''s functions.
Opening Supervisor
Rite Aid
Grand Rapids, MI
02.2018 - 09.2019
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new team members, fostering a collaborative work environment.
- Implemented inventory management practices to enhance stock accuracy and reduce waste.
- Managed scheduling and staff assignments, optimizing labor resources for peak hours.
- Analyzed sales data to identify trends, informing strategic inventory purchases and promotions.
- Conducted performance evaluations, providing feedback to improve team efficiency and morale.
- Collaborated with regional managers to implement corporate initiatives, driving store performance improvements.
- Maintained open lines of communication between team members, fostering a collaborative work environment conducive to problemsolving.
- Mentored new employees through on-the-job training sessions tailored to their individual learning styles.
- Managed inventory efficiently, maintaining optimal stock levels for smooth daily operations.
Lead Plastics Sorter
Beta Plastics
Grand Rapids, MI
01.2015 - 01.2018
- Operated sorting machinery to efficiently categorize materials for recycling processes.
- Maintained quality control standards by inspecting incoming and outgoing plastic products.
- Collaborated with team members to streamline sorting operations and improve workflow efficiency.
- Trained new employees on safety protocols and sorting techniques to enhance operational knowledge.
Education
High School Diploma -
East Kentwood High School
Kentwood, MISkills
- Customer focus
- Workload management
- Motivational skills
- Influencing skills
- Employee scheduling
- Staff development
- Succession planning
- Motivational
- Staff training
- Customer service
Interests
Timeline
Team Leader Manager
Walmart
11.2021 - Current
Opening Supervisor
Rite Aid
02.2018 - 09.2019
Lead Plastics Sorter
Beta Plastics
01.2015 - 01.2018
High School Diploma -
East Kentwood High School