Experienced shift supervisor with strengths in customer service, team leadership, and staff scheduling. Skilled in workflow coordination, employee training, and maintaining smooth daily operations in fast-paced settings.
Overview
2027
2027
years of professional experience
Work History
Shift Supervisor
STARBUCKS COFFEE COMPANY
Riverdale, UT
03.2006 - Current
Supported daily workflow, staffing coverage, task assignments, and operational priorities in high-volume setting.
Communicated job duties, expectations, and policies clearly with employees.
Trained, coached, and onboarded employees while explaining procedures, expectations, and company standards.
Helped team members meet sales goals and performance standards by supporting business objectives.
Provided prompt customer service and maintained a welcoming, professional environment while handling multiple priorities.
Completed weekly inventory checks for supplies, equipment, and food items.
Front Office Receptionist
I-Float Sensations
Ogden, UT
2022 - 2023
Greeted float therapy guests at I-Float Sensations front desk.
Answered calls and scheduled appointments for sensory relaxation sessions.
Checked in clients and verified reservation details at arrival.
Updated client records and appointment calendars with accurate information.
Scheduled appointments for clients and recorded all client data into the system.