Paige Sullivan
Little Elm,TX
Summary
Committed professional that has 10+ years of experience in customer service and sales. Highly organized and detail-oriented with excellent communication skills. I have a proven track record of consistently meeting and exceeding sales goals, and the ability to develop and maintain successful client relationships. Looking for an opportunity to merge my love of sales and customer relations.
Overview
7
7
years of professional experience
Work History
Account Executive
National Debt Relief
12.2023 - Current
- Provided exceptional customer service, addressing client concerns effectively to ensure long-term loyalty.
- Managed multiple accounts while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying. opportunities and creating customized solutions for clients.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company.
Travel Consultant
American Express
11.2022 - 11.2023
- Created detailed travel plans tailored to customer needs and preferences
- Communicated effectively with suppliers regarding availability of services
- Provided excellent customer service in a fast-paced environment
- Utilized computer systems such as Sabre, Galileo, Amadeus, Worldspan and Apollo to book flights, hotels and car rentals.
Home Loan Consultant
Wells Fargo Mortgage
08.2021 - 10.2022
- Advising borrower on varies types of loans with both refinancing and purchasing
- Interviewing applicants with both personal and financial data to complete loan application
- Discuss loan alternatives based off of customer's completed application
- Work diligently with realtors and bankers to create partnerships.
Loan Officer
Mr. Cooper
- 05.2021
- Provide loan solutions and originate loans in accordance with company lending guidelines and customer satisfaction standards
- Evaluated the loan and credit needs of clients, taking into consideration all aspects of their financial background in relation to policies and regulations
- Ability to pre-qualify clients and input information for disclosing.
Loan Officer Assistant
SMI Lending
08.2017 - 08.2019
- Responds to customer inquiries regarding SMI Lending mailers and other lead sources
- Generates an average of 25 RESPA disclosure packages per month, setting a record for the company
- Educates potential customers by phone or email about IRRRL and other VA mortgage loan refinance options
- Requests and reviews credit reports; reviews income and asset documents to ensure accurate quotes
- Ensures compliance with Conventional, FHA and VA guidelines for Mortgage.
Skills
- Company Branding
- Microsoft Excel
- Customer Retention Abilities
- Prospecting Skills
- Product and Service Knowledge
- Microsoft Word
- Business Development Understanding
- CRM software expertise
- Customer Relationship Management (CRM)
- Sales Quota Achievement
- Sales Strategies
- Sales proficiency
- Data Analysis
Timeline
Account Executive
National Debt Relief
12.2023 - Current
Travel Consultant
American Express
11.2022 - 11.2023
Home Loan Consultant
Wells Fargo Mortgage
08.2021 - 10.2022
Loan Officer Assistant
SMI Lending
08.2017 - 08.2019
Loan Officer
Mr. Cooper
- 05.2021
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