Cheresse Tedore
Dayton
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Century Bar
03.2025 - 02.2026
- Supervised daily operations to maintain high service standards and customer satisfaction.
- Trained and mentored staff on best practices and operational procedures.
- Implemented inventory control measures to optimize stock levels and reduce waste.
- Developed training materials to enhance employee knowledge and performance.
- Coordinated special events, ensuring seamless execution and guest engagement.
- Analyzed customer feedback to identify areas for service improvement and implemented changes.
- Crafted unique cocktails and beverages, enhancing guest experiences through creativity and precision.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety regulations.
- Developed seasonal drink menus based on market trends and customer preferences.
Lead Bartender
Agave & Rye
06.2023 - 12.2024
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
Bar Lead/Manager
Mode X Tequila Bistro
03.2022 - 05.2023
- Trained and mentored new bartenders, resulting in improved staff performance and overall team collaboration.
- Assisted in marketing efforts for the establishment by creating engaging social media content featuring signature cocktails and promotions.
- Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.
- Streamlined bar operations by revising standard operating procedures for greater efficiency and consistency.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender
Club Oceano
12.2021 - 04.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
The Pub, Tavern Restaurant Group
02.2021 - 12.2021
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Assitant Store Manager
Bath and Body Works, Limited Brands
04.2017 - 03.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Education
Bachelor of Science - Psychology
Wright State University
Dayton, OHSkills
- Staff Management
- Inventory
- Customer Engagement
- Problem-Solving
- Task Delegation
- Customer service
- Conflict resolution
- Customer rapport
- Sales strategies
- Recruiting and interviewing
Timeline
Assistant Manager
Century Bar
03.2025 - 02.2026
Lead Bartender
Agave & Rye
06.2023 - 12.2024
Bar Lead/Manager
Mode X Tequila Bistro
03.2022 - 05.2023
Bartender
Club Oceano
12.2021 - 04.2022
Bartender
The Pub, Tavern Restaurant Group
02.2021 - 12.2021
Assitant Store Manager
Bath and Body Works, Limited Brands
04.2017 - 03.2019
Bachelor of Science - Psychology
Wright State University