Paige Thomas Luv
Business Integrity Actor Risk Arbitration SME
Austin
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Business Integrity Actor Risk Investigation SME
TikTok
05.2022 - Current
- Review content and classify according to TikTok Ads policies and standard operating procedures with accuracy and efficiency.
- Cooperate with other business related functions to complete the designated work.
- Identify opportunities to improve processes, protocols, and policies at scale.
- Identify and communicate emerging risks to management and cross functional partners.
- Conduct general data entry tasks.
- Become an expert on TikTok Ads policies and procedures.
- Facilitated Policy development through monitoring emerging trends via metric driven insights for global launch.
- Conducted RCA's on emerging trends and policy gaps, leading to significant improvements in quality and increased revenue.
- Served as the main POC to define actor reviews for allowlist verification.
- Investigated monetized actors for behavioral trends to ensure compliance within actor policies and standards.
- Performed targeted reviews, OSINT investigations, etc. in order to ensure compliance by examining actor accounts and related characteristics.
- Assisted in the onboarding and training of 52 specialists, ensuring a smooth transition and equipping them with the necessary skills and knowledge to excel in their roles.
- Reduced organizational risk by identifying potential threats through comprehensive investigative work.
- Maintained a high degree of professional ethics while handling sensitive and confidential information during investigations.
- Review and investigation of account takeovers.
- Main POC for business advertising risk protection programs ensuring a smoother process for prominent advertisers/
Server/Bartender
Revl Social Club
03.2021 - 04.2022
- Attempt to limit problems and liability related to guests' excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests.
- Assist the restocking and replenishment of bar inventory and supplies.
- Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant's standard drink recipes.
Tour Consultant
EF Education First
06.2021 - 10.2021
- Demonstrated a long-term relationship building strategy, including having consultative conversations, in order to drive sales growth in my assigned territory.
- Coached customers through every step of their tour planning process, from inspiring them to lead a tour to helping them recruit student travelers, prepare to depart, travel, and return home ready to do it all over again.
- Responsible for leading discovery calls, delivering tour presentations to prospective schools, and prioritizing client needs to expand company market share.
- Monitored accounts and completed reporting requirements within stipulated deadlines.
Operations Analyst COE Sanctions
Bank of America
06.2019 - 05.2021
- Analyze the output of external and internal watch list screening and determine appropriate actions to take.
- Economic sanctions, AML, wire transactions, and compliance experience.
- Committed to challenging the status quo and promoting positive change.
- Participated in driving collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
Lead Operations Representative Payments
Bank of America
04.2018 - 06.2019
Education
High School Diploma -
G.A.R Memorial Jr/Sr High School
Wilkes-Barre, Pennsylvania 05.2001 -
Skills
- Strong written communication
- Effective time management
- Detail-oriented data management & Workflow Analysis
- Skilled in critical thinking
- Analytical problem-solving
- Project Management
- Content Classification & Tagging
- Cross-Functional Collaboration
- Open-Source Intelligence
- Project Management &Workflow Optimization
- Gaming Industry Knowledge (Casual)
- Tools: Excel, Internal Dashboards content review platforms
Timeline
Business Integrity Actor Risk Investigation SME
TikTok
05.2022 - Current
Tour Consultant
EF Education First
06.2021 - 10.2021
Server/Bartender
Revl Social Club
03.2021 - 04.2022
Operations Analyst COE Sanctions
Bank of America
06.2019 - 05.2021
Lead Operations Representative Payments
Bank of America
04.2018 - 06.2019
High School Diploma -
G.A.R Memorial Jr/Sr High School
05.2001 -
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