Paige Tucek
Fort Worth,TX
Summary
I have lead the Cheese and Deli departments to the top in sales through expert inventory management and exceptional relationship building. By mastering product knowledge, upholding A+ standards, and strategically merchandising, I not only enhanced customer satisfaction but also significantly boosted revenue. My leadership ensured a cohesive team, excelling in efficiency and service.
Overview
3
3
years of professional experience
Work History
Cheese Shop Lead
HEB Grocery Store
03.2024 - Current
- Resolved conflicts among partners swiftly while maintaining a positive work
- Optimized employee productivity and maintained appropriate staffing levels.
- Improved customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Managed inventory effectively, ensuring timely restocking of products to maintain A+ standards at all times.
- Increased sales with proactive upselling techniques and thorough product and vendor knowledge.
- Planned seasonal and promotional events, driving an influx of customers to the store while boosting sales.
- Remained at the top of all Cheese Shops in sales.
Deli Team Lead
HEB Grocery Store
08.2021 - 02.2024
- Assisted in holiday planning and development, introducing innovative options for diverse customers.
- Increased revenue through upselling that highlighted product options available within the department.
- Led a team of deli partners, cultivating teamwork and improving overall productivity levels.
- Maintained clean and organized workspaces, promoting efficiency within the deli team operations.
- Enhanced customer satisfaction by ensuring timely and efficient service in the deli department.
- Trained new team members on proper food handling, sanitation, and safety procedures for a safer working environment.
- Delivered excellent customer service to guests, even in peak business periods to promote retention.
Education
Belton High School
Belton, TX06.2021
Skills
- Employee Scheduling
- Merchandise planning
- Sales Analysis
- Relationship Building
- Product Knowledge
- Inventory Management
- Teamwork and Communication
- Time Management
- Punctual and Reliable
Timeline
Cheese Shop Lead
HEB Grocery Store
03.2024 - Current
Deli Team Lead
HEB Grocery Store
08.2021 - 02.2024
Belton High School
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