Paige Turner
Jackson,GA
Summary
Dynamic General Manager with proven expertise in operations management, team building, and customer relations. Achieved significant efficiency improvements and revenue growth through strategic process enhancements and effective staff mentoring.
Overview
39
39
years of professional experience
Work History
General Manager
United Auto Acceptance
Jonesboro, GA
02.2021 - Current
- Directed operational strategies to enhance efficiency and drive revenue growth.
- Implemented process improvements that streamlined workflows and reduced operational costs.
- Led cross-functional teams to develop and execute business initiatives aligned with company goals.
- Mentored staff, fostering professional development and enhancing team performance.
- Established key performance indicators to monitor operational success and ensure accountability.
- Cultivated strong relationships with clients, enhancing customer satisfaction and loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
Assistant Commander
Clayton County Police Department
Jonesboro, GA
01.2016 - 08.2018
- Coordinated department schedules and meetings, ensuring efficient time management for team members.
- Managed incoming correspondence, prioritizing urgent communications for prompt responses.
- Developed and maintained filing systems to enhance document retrieval and organization.
- Streamlined office processes, reducing redundancies and improving overall workflow efficiency.
- Mentored new staff members on departmental procedures and software usage for seamless integration.
- Ensured data confidentiality with strict adherence to company policies regarding sensitive information handling.
- Supported staff members through timely completion of administrative tasks, increasing overall productivity.
- Maintained accurate records and databases, contributing to an organized department environment.
- Monitored inventory of departmental supplies and replenished items to enable normal operations.
- Aided in streamlining project workflows through meticulous organization leading to faster completion rates.
Chairman of the Board
Clayton County Government
Jonesboro, GA
01.2012 - 01.2016
- Led strategic initiatives to enhance government transparency and community engagement
- Oversaw budgetary allocations, ensuring effective resource management across departments
- Facilitated collaboration among board members to drive policy development and implementation
- Evaluated program effectiveness, recommending improvements aligned with community needs
- Conducted regular assessments of operational processes, identifying areas for increased efficiency
- Fostered an environment of continuous improvement, driving the adoption of best practices in corporate governance and board leadership.
- Championed corporate social responsibility efforts, fostering a culture of ethical leadership and community engagement.
Controller
Spectrum Paints, Inc.
Decatur, GA
04.1987 - 01.2016
- Oversaw financial reporting and analysis for enhanced decision-making.
- Streamlined budgeting processes, resulting in improved accuracy and timeliness.
- Implemented cost control measures to optimize operational efficiency.
- Led cross-functional teams in developing strategic financial plans.
- Mentored accounting staff to foster professional growth and enhance team performance.
- Evaluated internal controls, ensuring compliance with industry regulations and standards.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Prepared balance sheets, cash flow reports and income statements.
- Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
- Mentored junior staff members, fostering a positive work environment conducive to professional growth and development.
- Increased cash flow by diligently managing accounts receivable and implementing effective collection strategies.
- Managed budgeting process, aligning departmental budgets with organizational goals and monitoring performance against targets.
- Established robust internal control framework, minimizing the risk of fraud and ensuring compliance with regulations.
- Reduced operational costs, renegotiating contracts with key suppliers and optimizing inventory levels.
- Enhanced team productivity, implementing continuous professional development and training programs for finance staff.
- Improved cash flow management with rigorous monitoring and analysis of receivables and payables.
Education
High School Diploma -
Woodward Academy
College Park, GA05-1980
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Time management
- Training and coaching
- Efficient multi-tasker
- Team leadership
- Staff management
- Customer relations
- Training and development
- Relationship building
- Staff training/development
- Customer relationship management
- Staff supervision
- Employee scheduling
- Verbal and written communication
- Staff training and development
- Administrative skills
- Staff development
- Motivation
- Client relations
- Schedule management
- Labor cost controls
- Deadline oriented
- Performance improvement
- Employee development
- Facility management
- Staffing
- Workflow planning
- Troubleshooting expertise
- Business administration
- Sales expertise
- Quality management
Timeline
General Manager
United Auto Acceptance
02.2021 - Current
Assistant Commander
Clayton County Police Department
01.2016 - 08.2018
Chairman of the Board
Clayton County Government
01.2012 - 01.2016
Controller
Spectrum Paints, Inc.
04.1987 - 01.2016
High School Diploma -
Woodward Academy