Paige Valdez
Thousand Palms,CA
Summary
Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Park Attendant
Idyllwild Regional Park
Idyllwild, CA
06.2022 - 02.2024
- Utilize several procurement platforms to order and organize parts for outdoor equipment, plumbing, and electrical components to maintain camp grounds
- Provided first aid assistance in emergency situations.
- Manage communication with up to twenty other team mates using group text and established Microsoft Teams group record keeping
- Educate on and enforce California Code of Regulations and Riverside County Ordinances.
Practice Manager
AAA Animal Hospital
Corona
03.2022 - 06.2022
- Managed team training and education while establishing emergency policy and procedures
- Structured the hospital's daily routine for a staff of eighteen people and ensured continued education via weekly demonstrations led by experienced team members
- Established the hospital's first ever client outreach program by utilizing previous experience to produce 5 separate pamphlets outlining common animal behavior, ailments, and basic first aid on canine and feline anatomy.
Veterinary Technician
Trinity Pet Hospital
Laguna Hills
05.2020 - 03.2022
- Organized and prioritized tasks by importance and edited work around new or pressing projects while managing a case load of up to twenty in-room patients a day
- Supervised cash drawer and ensured bank and deposit were balanced, edited mistakes according to state cash handling protocol, and managed weekly materials orders.
Veterinary Assistant and Receptionist
Banfield Pet Hospital
San Clemente
11.2018 - 05.2020
- Collaborated and delegated with others to ensure the staff was properly trained, creating a smooth transition from the reception and technician department
- Was responsible for team and patient safety in accordance with state and federal guidelines
- Organized and led monthly safety and procedure meetings for a staff of twenty four people.
District Pet Trainer
Petsmart
San Juan Capistrano
05.2012 - 10.2018
- Interviewed, hired, and mentored newly graduated pet trainers for seventeen store locations
- Taught pet training classes to groups of up to twenty people ranging in age from 21 to 75 and worked with individuals with an array of disabilities.
Education
Certified Nursing Assistant - Health Sciences
College of The Desert
Palm Desert, CA06-2024
Skills
- Cleaning and Sanitation
- Visitor Assistance
- Policy and Procedure Development
- Workflow Management
- HIPAA and OSHA Regulations
- Resource Utilization
- Records Management
- Managing Medical Practices
- Team Communication
- Client Education
- Appointment Scheduling
- Medical Record-Keeping
- IV Medication Administration
Volunteer Experience
- 09/01/22, Current, Riverside County Search Dogs, Riverside, CA
References
- Mike De Lannoy, Riverside County Search Dogs, (951) 529-1739
- Officer Marc Young, Riverside County Police Department, (951) 368-3965
- Lisa Wright, Jurupa Mountain Discovery Center, (714) 812-3053
- Anthony Miller, Riverside County Parks Ranger Supervisor, (951) 529-5620
Certification
American Heart Association Basic Life Support
References
References available upon request.
Timeline
Park Attendant
Idyllwild Regional Park
06.2022 - 02.2024
Practice Manager
AAA Animal Hospital
03.2022 - 06.2022
Veterinary Technician
Trinity Pet Hospital
05.2020 - 03.2022
Veterinary Assistant and Receptionist
Banfield Pet Hospital
11.2018 - 05.2020
District Pet Trainer
Petsmart
05.2012 - 10.2018
Certified Nursing Assistant - Health Sciences
College of The Desert
American Heart Association Basic Life Support
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