PAIGE VENHUIZEN
Orlando,US
Summary
Customer Service Professional with 7+ years of experience driving client satisfaction and retention through innovative sales strategies. Skilled in Microsoft Office, negotiation, and analytical problem-solving, with a proven ability to streamline processes and boost efficiency in hybrid environments. Dedicated to building lasting business relationships and delivering measurable growth through tailored solutions and exceptional service.
Overview
8
8
years of professional experience
Work History
Management Associate II
Hertz
Orlando, FL
07.2025 - Current
- Oversaw daily rental operations, ensuring compliance with company policies and procedures.
- Cultivated relationships with corporate clients, enhancing loyalty and repeat business opportunities.
- Negotiated favorable contracts with vendors, resulting in reduced operational expenses.
- Coordinated rental agreements, providing accurate information on policies and procedures to customers.
HYBRID SALES LEAD/RETENTION SPECIALIST
Mckinley Properties
Orlando, FL
01.2024 - 07.2025
- Improved customer retention by delivering tailored solutions and ensuring a high level of client satisfaction.
- Created customer-focused strategies that fostered long-term relationships and reduced customer turnover.
- Handled inbound and outbound client communications, resolving concerns while identifying opportunities to increase account value.
MANAGER ASSISTANT/ LEAD TRAINER
Marlow's Tavern | Sterling Hospitality
Orlando
10.2021 - 12.2023
- Daily supervision and direction of the tavern in the absence of the manager.
- Assisted in the implementation and maintenance of quality standards for tavern.
- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Keke’s Breakfast Cafe
Orlando, FL
01.2019 - 09.2021
- Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
- Delivered food and beverages promptly while adhering to safety and sanitation standards.
- Suggested menu items based on customer preferences, boosting sales through personalized service.
JOURNEYS SALES ASSOCIATE
Journeys Kidz
Fort Myers
05.2018 - 12.2019
- Assisted customers with product selection to ensure customer satisfaction.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Assisted with training and mentoring new team members.
- Trained staff in proper inventory management techniques, cycle counting procedures and use of barcode scanning equipment.
Education
High School Diploma -
East Lee County
Fort Myers, FLSkills
- Microsoft (Expert), Excel (Expert), Outlook (Expert)
- Cash handling
- Hospitality service expertise
- Customer service
- Organizational and multitasking skills
- Administrative support
- Sales expertise
- Sales closing
- Problem-solving
- Upselling
Timeline
Management Associate II
Hertz
07.2025 - Current
HYBRID SALES LEAD/RETENTION SPECIALIST
Mckinley Properties
01.2024 - 07.2025
MANAGER ASSISTANT/ LEAD TRAINER
Marlow's Tavern | Sterling Hospitality
10.2021 - 12.2023
Server
Keke’s Breakfast Cafe
01.2019 - 09.2021
JOURNEYS SALES ASSOCIATE
Journeys Kidz
05.2018 - 12.2019
High School Diploma -
East Lee County