Paige Warrington
Indian Lake,NY
Summary
Seeking a dynamic and challenging career in order to make positive contributions towards the organization and environment that i work. I want to utilize my professional knowledge and interpersonal skills to benefit the organization and myself.
Overview
5
5
years of professional experience
Work History
Bank Teller
Glens Falls National
01.2024 - Current
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Updated vendor information regularly, ensuring accurate contact details and banking information for prompt payments.
- Implemented risk management strategies, reducing fraud incidents and maintaining compliance with banking regulations.
Server
Texas Roadhouse
08.2022 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Server
Chef Darrell's Diner
06.2021 - 08.2022
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Improved dining experience by providing prompt, attentive service to guests.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Maximized table turnover rate by managing reservations and seating arrangements.
Barista
Dunkin' Donuts
06.2019 - 06.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Conducted regular quality control checks to uphold highest standards of food and beverage service.
- Initiated customer feedback system to gather insights for continuous improvement of service and product offerings.
Education
College -
Suny Plattsburgh College
Plattsburgh, NY12.2023
College -
Suny Adirondack College
Queensbury, NY06.2022
High School Diploma -
Minerva Central School
Minerva, NY06.2021
Skills
- Self Starter
- Proficient in Microsoft Excel/Spreadsheets
- Strong Communication (verbally and written)
- Time Management
- Teamwork
- Responsibility and Accountability
- Customer Service
- Computer Knowledge
- Basic Accounting
- Fast Learner
- Good at difficult projects
Timeline
Bank Teller
Glens Falls National
01.2024 - Current
Server
Texas Roadhouse
08.2022 - 12.2023
Server
Chef Darrell's Diner
06.2021 - 08.2022
Barista
Dunkin' Donuts
06.2019 - 06.2021
College -
Suny Plattsburgh College
College -
Suny Adirondack College
High School Diploma -
Minerva Central School
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