Paige Williams
Pittsfield,MA
Summary
Driven and meticulous professional with a proven track record in customer service, cash handling, and record filing. Excelled in creating a positive environment and showcasing exceptional teamwork and problem-solving skills. To seek and maintain a part-time position that allows me to demonstrate my excellent time management, customer service, and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Barista/Cashier
Chocolate Springs Cafe
Lenox, MA
06.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Helped management keep adequate supply on hand by notifying of shortages.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Medical Records Clerk
Berkshire Eye Center
Pittsfield, MA
06.2021 - 10.2021
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Supported medical staff by providing organized and accurate medical records.
Education
No Degree -
Siena College
Albany, NY05.2027
High School Diploma -
Pittsfield High School
Pittsfield, MA06.2023
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Cash Register Operation
- Inventory Management
- Customer Service
- Time Management
- Problem-Solving
- Reliable and Dependable
- Cleaning and sanitizing
Timeline
Barista/Cashier
Chocolate Springs Cafe
06.2022 - Current
Medical Records Clerk
Berkshire Eye Center
06.2021 - 10.2021
No Degree -
Siena College
High School Diploma -
Pittsfield High School