To attain an entry-level position in the retail industry and to gain job experience while enrolled in college.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
Saint Augustine, FL
06.2024 - 08.2024
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Processed takeout orders quickly to ensure timely delivery of meals.
Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Resolved customer complaints in a professional manner.
Shift Leader
Cool Eddy's Italian Ice
Saint Johns, FL
04.2023 - 08.2024
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Maintained an organized work environment by delegating tasks to staff as needed.
Monitored employee performance to ensure compliance with company policies and procedures.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Prepared orders for customers by scooping ice cream into dishes or cones.
Greeted customers and provided menu information.
Cold Stone Creamery
06.2022 - 09.2022
Workload involving inventory, making ice cream and cakes, decorating cakes, closing the store, stocking items and toppings, dishes, cashier work, customer service, cleaning the store, transferring ice cream.
Server and Closer
Jeremiah's Italian Ice
Saint Johns
09.2021 - 06.2022
Workload involving making ice cream and Italian ice, filling machines, cleaning machines, customer service, serving products, stocking items needed for the shop, closing store, cleaning store, dishes, and organizing.
Sales Associate
Spirit Halloween
Saint Johns
07.2021 - 09.2021
Engaged in tasks such as unloading truck, stocking and organizing items on the floor, closing the store, store clean-up, cashier work, great customer service and building shelves for the merchandise.
Education
Digital Video Technology 1 & 2, American Sign Language, ENC 1101, ENC 1102, POS 1041 -
Creekside High School
Saint Johns, FL
01.2023
Some College (No Degree) - Public Relations/Advertising
University of Central Florida
Orlando, FL
Skills
Highly dedicated
Hard Working
Years of work experience including retail and food service
Safe Food Handling
Customer Service
Customer Engagement
Initiative and Self-Motivation
Time Management
Team Contributions
Creativity and Innovation
Problem-Solving
Clear Communication
Teamwork and Collaboration
Store Opening and Closing
Safety awareness
Positive Company Representation
Volunteer Experience
Haven Hospice, 9143 Phillips Highway Suite 480, Jacksonville, FL, 32256, 30, Answering emergency phone calls for patients and transferring them to their assigned nurse for the unit.
ASL Honors Society, 100 Knights Lane, Saint Johns, FL, 32259, 50, Teaching students in Kindergarten ASL each Friday at Julington Creek Elementary School.
Volunteer Service Internship, 100 Knights Lane, Saint Johns, FL, 32259, 75, Helping teachers and students with IT and computer problems around Creekside High School.
References
Paula Dodge, Spirit Halloween, (772) 302-1626
Heather Mickey, Jeremiah's Italian Ice, (904) 673-0960
Anna Conception, Cold Stone Creamery, (904) 520-0101
Hobbies and Interests
Vinyl collecting, music, helping animals, theme parks, etc.
Timeline
Crew Member
McDonald's
06.2024 - 08.2024
Shift Leader
Cool Eddy's Italian Ice
04.2023 - 08.2024
Cold Stone Creamery
06.2022 - 09.2022
Server and Closer
Jeremiah's Italian Ice
09.2021 - 06.2022
Sales Associate
Spirit Halloween
07.2021 - 09.2021
Digital Video Technology 1 & 2, American Sign Language, ENC 1101, ENC 1102, POS 1041 -
Creekside High School
Some College (No Degree) - Public Relations/Advertising