Experienced Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
9
9
years of professional experience
Work History
Business Office Supervisor
Premier Medical Group
12.2021 - Current
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
Established and updated work schedules to account for changing staff levels and expected workloads.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Supervised 20+ administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
Maximized cash flow through optimal billing and collection processes.
Utilized company's accounting systems to review reports and prepare assessments.
Lead Mammography Technologist
Premier Medical Group
05.2017 - 12.2021
Performed diagnostic breast mammograms.
Responsible for all QC and QA including all MQSA and ACR inspections.
Assisted in setting up new 3D mammography program.
Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
Adhered closely to quality control standards in developing and labeling of diagnostic imaging materials.
Mammography Technologist
Tennova Healthcare
10.2015 - 05.2017
Performed diagnostic breast mammograms.
Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
Handled private and confidential information in compliance with hospital policies and procedures.
Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
X-Ray Technologist
Tennova Healthcare - Clarksville
07.2014 - 10.2015
Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
Positioned patients for optimal comfort and set up effective sterile fields before procedures.
Maintained examination rooms and restocked medical and radiologic supplies.
Checked equipment each day and reported major malfunctions to supervisor for attention.
Captured images using mobile equipment in operating rooms, emergency rooms and patients' bedsides.
Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.