KALEE CARREL
Portland
Summary
Dedicated and detail-oriented healthcare professional with extensive experience in dental office management, insurance billing, and accounts receivable. Skilled in handling claims submissions, insurance verification, and payment follow-ups to ensure accurate and efficient financial workflows. Proficient in Dentrix and Eaglesoft software, demonstrating a strong commitment to patient care and office efficiency. Seeking a full-time transition back into the healthcare field.
Overview
17
17
years of professional experience
Work History
Front Office Assistant
Soft Touch Dental
01.2022 - Current
- Provide administrative support, including patient scheduling and insurance verification
- Assist with patient communications and front office operations
Bartender
Sinnotts Lil Cooperstown
03.2017 - 12.2024
- Delivered excellent customer service in a fast-paced environment
- Managed inventory and upheld compliance with food and beverage regulations
Office Manager
NW Heights Dental of Portland
10.2013 - 03.2014
- Managed insurance billing and accounts receivable to maintain healthy financial operations
- Presented treatment plans to patients and collaborated on financial arrangements
- Oversaw scheduling and day-to-day office functions to ensure efficiency
Office Manager
Soft Touch Dental
01.2008 - 01.2013
- Oversaw comprehensive insurance billing processes, including claims submissions, appeals, and denials management
- Managed accounts receivable by tracking payments, issuing invoices, and minimizing outstanding balances
- Collaborated with patients on treatment plans, breaking down financial details and insurance coverage
- Used Dentrix and Eaglesoft software to optimize billing accuracy and streamline office workflows
Education
Medical Assistant Certi-icate -
Concord Career College
Portland, OR01.2005
Dental Assistant Certificate -
Concord Career College
Portland, OR01.2003
Skills
- Claims Submissions
- Appeals
- Verifications
- Denials Management
- Payment Processing
- Collections
- Financial Tracking
- Dentrix
- Eaglesoft
- Scheduling
- Treatment Plans
- Office Management
- Patient Relations
- Customer Service
Hobbies and Interests
- Spending quality time with family
- Painting and learning macramé
- Exploring the outdoors through hiking
Timeline
Front Office Assistant
Soft Touch Dental
01.2022 - Current
Bartender
Sinnotts Lil Cooperstown
03.2017 - 12.2024
Office Manager
NW Heights Dental of Portland
10.2013 - 03.2014
Office Manager
Soft Touch Dental
01.2008 - 01.2013
Medical Assistant Certi-icate -
Concord Career College
Dental Assistant Certificate -
Concord Career College
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