Housekeeping professional with thorough understanding of cleaning procedures and safety protocols. Known for reliably completing tasks and contributing to clean and welcoming environment. Effective in collaborating with team members and adapting to changing priorities, ensuring consistent results. Skilled in operating cleaning equipment and managing supplies with attention to detail.
Overview
11
11
years of professional experience
Work History
CNA
Lynwood Healthcare And Rehabilitation Center
Mobile, AL
01.2024 - Current
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Medical Assistant
Urology Associates
Mobile, AL
11.2020 - 12.2023
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Housekeeper
Springhill Home Health and Hospice
Mobile, AL
01.2019 - 11.2020
Maintained cleanliness and organization in assigned areas, ensuring adherence to health and safety standards.
Executed thorough cleaning procedures using industrial-grade equipment and environmentally friendly products.
Conducted regular inspections to assess quality of cleanliness and identify areas for improvement.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Front Desk Receptionist
Premier Medical
Mobile, AL
08.2015 - 09.2018
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Completed data entry and filing to keep records updated for easy retrieval.
Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.