Paityn Wootton
Rio Rancho,NM
Summary
Dedicated guest services professional with expertise in customer satisfaction, cash handling, and reservation management. Proven ability to implement guest feedback initiatives and support event transitions effectively.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Services Staff Member
McDermott Athletic Center
Rio Rancho, NM
09.2024 - Current
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Collaborated with team members to achieve sales targets through effective communication and teamwork.
- Collaborated with team members to maintain the cleanliness and organization of public areas.
- Supported event setup and breakdown, facilitating efficient transitions between activities.
- Utilized reservation systems to manage bookings and optimize guest flow effectively.
- Implemented guest feedback initiatives to identify areas for improvement in service delivery.
- Utilized strong communication skills to effectively resolve guest complaints and concerns.
Education
No Degree -
Rio Rancho High School
Rio Rancho, NM05-2028
Skills
- Complaint handling
- Shift Reservation Supervisor
- Customer service
- Problem-solving skills
- Credit and cash payments
- Cash handling
- Front desk supervising
- Team Player
- Flexible
- Continuous improvement
Accomplishments
Maintained a 4.0 high school GPA.
National Honor Society member.
Affiliations
National Honor Society.
Certification
10-hour OSHA certification.
Timeline
Guest Services Staff Member
McDermott Athletic Center
09.2024 - Current
No Degree -
Rio Rancho High School