Paizlee McFarland
Hill Air Force Base
South Ogden
7
years of professional experience
Healthcare professional with strong background in patient care and clinical support. Known for reliability, adaptability, and effective collaboration in healthcare teams. Focused on delivering high-quality care and supporting team objectives with strong communication and problem-solving skills.
Work History
Aircraft Mechanic
3 Years 9 Months- Performed aircraft maintenance for scheduled preventive actions and unscheduled requirements.
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety at all times.
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety.
- Implemented effective tools organization strategies within the workspace, promoting a clean working environment conducive to high productivity levels.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Performed aircraft corrosion control procedures.
- Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
- Increased aircraft reliability by performing thorough inspections, diagnosing issues, and repairing or replacing necessary components.
Dental Assistant
1 Month- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
CNA
2 Years 7 Months- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Customer Service Representative
1 Year 9 Months- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Skills
Customer service
Cash management
Confidentiality
Computer Literacy
Professional etiquette and communication.
Dental impressions
Sterilization techniques
X-ray processing
Appointment scheduling
Timeline
Aircraft Mechanic
Hill Air Force Base
01.2023 - CurrentRead More
Dental Assistant
Mountain View Pediatric
12.2022 - 01.2023Read More
CNA
Interim Home Health
05.2020 - 12.2022Read More
Customer Service Representative
Hill Air Force Base
08.2018 - 05.2020Read More
Fremont High
Read More