Summary
Overview
Work History
Education
Skills
CS-52 Cybersecurity Course CSULB
Timeline
Generic
Pakeila Haywood

Pakeila Haywood

San Luis Obispo,CA

Summary

Highly motivated and detail oriented individual seeking a position with a strong dedication to customer service and excellent organization skills. I am confident in my ability to contribute to the operation of my position.

Overview

4
4
years of professional experience

Work History

Banquet Server

San Luis Obispo Country Club
08.2023 - Current
  • Instructed and guided new banquet employees in event procedures, collaboration, and service standards.
  • Remained professional under pressure while swiftly adapting to shifting event requirements.
  • worked together with the event and catering crew to guarantee flawless service and happy guests.

Intern

Octane Advertising & Design
08.2024 - 10.2024
  • Helped create and implement social media programs aimed at the 18–25 age group, coordinating content with brand objectives.
  • Reviewed, revised, and provided comments on postings on LinkedIn and social media to guarantee a consistent tone and message.
  • Interacted with the audience by answering questions and comments on several platforms, encouraging community engagement.
  • Took part in team meetings to provide innovative ideas for projects using digital advertising.
  • Provided insights on audience engagement trends and participated in conversations about campaign performance.

Catering and Events Server

04.2022 - 08.2023


  • Skilled in providing exceptional customer service, ensuring guest satisfaction by delivering prompt and friendly service.
  • Excellent communication skills, interacting professionally with guests and staff to ensure a positive and enjoyable experience for all.
  • Dedicated and hardworking team player, committed to contributing to the success of each event by going above and beyond expectations.

Caregiver

11.2021 - Current
  • Provided one-on-one care for children and those with special needs.
  • Skilled in creating a safe and nurturing environment.
  • Experienced in following individual care plans.
  • Effective communicator with parents/guardians, providing regular updates on the child’s progress.
  • Compassionate and patient
  • CPR and First Aid certified.

Lifeguard

Island Water Park
05.2023 - 07.2023
  • Communicated regularly with supervisors regarding any issues that arose during shifts and took actions to resolve the problems promptly and efficiently.
  • Remained alert and vigilant at all times while on duty observing swimmers closely for signs of distress or danger.
  • Participated in regular training sessions to remain at the forefront in regard to safety protocols, accident prevention practices, and customer service.

Education

High School Diploma -

Buchanan High School
Clovis, CA

Bachelor of Science - Business Administration

California Polytechnic State University
San Luis Obispo, CA
06-2027

Associate of Science - Business Administration

Cuesta College
San Luis Obispo, CA
05-2024

Skills

  • Exceptional Customer Service
  • Skilled in troubleshooting and solutions
  • Effective Communicator
  • Spanish-Intermediate
  • Experienced with IBM and Mac platforms
  • Effective time management

CS-52 Cybersecurity Course CSULB

Online introductory cybersecurity course taken through CSU Long beach. Learned the fundamentals of cybersecurity during the one month course. 

Timeline

Intern

Octane Advertising & Design
08.2024 - 10.2024

Banquet Server

San Luis Obispo Country Club
08.2023 - Current

Lifeguard

Island Water Park
05.2023 - 07.2023

Catering and Events Server

04.2022 - 08.2023

Caregiver

11.2021 - Current

High School Diploma -

Buchanan High School

Bachelor of Science - Business Administration

California Polytechnic State University

Associate of Science - Business Administration

Cuesta College

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