Pakisha Dowling
Humble,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Insurance Broker
Legacy Financial Group
Houston, TX
01.2016 - Current
- Managed multiple accounts simultaneously while meeting deadlines efficiently.
- Monitored the performance of existing accounts, including renewals and cancellations.
- Ensured compliance with all applicable laws and regulations.
- Reviewed policy documents for accuracy prior to issuing them to clients.
- Developed insurance policies and programs to meet customer needs.
- Provided advice to customers on insurance-related matters.
- Utilized industry software tools such as rating engines and quoting systems.
- Served as a point of contact for customers throughout the life cycle of their policies.
- Maintained up-to-date knowledge of industry trends and regulations.
- Built relationships with external parties, such as carriers, vendors, and regulators.
- Collaborated closely with other departments within the organization to ensure smooth operations.
- Attended networking events to build new contacts in the industry.
- Called or emailed lapsed clients to inquire about continuing needs.
- Researched coverage and premium options and supplied clients with best coverage available for individual needs.
Paraprofessional
Liberty County School System
Hinesville, GA
05.2005 - 05.2013
- Attended professional development workshops related to job responsibilities.
- Assisted teachers with planning and preparing lessons for students.
- Provided guidance to students in the classroom setting.
- Facilitated communication between educators, administrators, and parents regarding student progress.
- Helped implement behavior management strategies for individual students.
- Administered assessments to determine student's academic performance levels.
- Assisted in the implementation of educational programs for special needs children.
- Ensured that all safety regulations were followed in the classroom environment.
- Maintained accurate records of student attendance, grades, and progress reports.
- Conducted one-on-one tutoring sessions with struggling students when needed.
- Monitored student progress and provided feedback to teachers and parents.
- Participated in parent and teacher conferences to discuss student progress and challenges.
- Created and maintained positive relationships with students, parents, and colleagues.
- Assisted in the development and implementation of individualized education plans for students with special needs.
- Monitored student attendance records and reported any discrepancies to appropriate personnel.
- Supervised small groups of students during instruction time.
- Utilized effective communication strategies when interacting with diverse populations.
- Developed creative learning activities that engage all types of learners.
- Applied positive reinforcement to redirect negative behaviors.
- Assisted children at stations during small-group learning periods.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Communicated confidential details about student behavior and performance with parents and authorized parties.
- Contributed to a safe and inclusive learning environment for all students.
- Collaborated with teachers to adapt materials to meet diverse learning needs.
- Prepared classroom materials and educational resources for daily lessons.
- Participated in IEP meetings and contributed to the development of educational plans.
Education
Phlebotomy -
Savannah Technical College
Savannah, GA08-2012
Cosmetology - Cosmetology
Savannah
Savannah, GA05-1998
Skills
- Prospecting skills
- Excellent communication skills
- Relationship development skills
- Client relations expert
- Teacher Support
- Crisis Intervention
- Special Education Support
- Safety Understanding
- Activity Planning
- Calm and Patient Demeanor
- Parent Communication
- Classroom support
- Documentation
- IEP compliance
- Test Proctoring
- Schedule Management
- Activity Oversight
- Educational assistance
- Clerical Support
- Small Group Instruction
- Preparing Instructional Materials
Certification
- State of Texas Insurance License
- Georgia Paraprofessional Certificate
References
References available upon request.
Timeline
Insurance Broker
Legacy Financial Group
01.2016 - Current
Paraprofessional
Liberty County School System
05.2005 - 05.2013
Phlebotomy -
Savannah Technical College
Cosmetology - Cosmetology
Savannah
- State of Texas Insurance License
- Georgia Paraprofessional Certificate
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