Compassionate and dedicated professional experienced in caregiving and support roles.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Caregiver
Specialized Home Health Care
Little Canada, MN
08.2019 - Current
Assisted residents with daily living activities, including hygiene, mobility, and meal preparation, prioritizing dignity and respect
Engaged clients in recreational activities, encouraging participation and camaraderie among residents
Manage medication schedules and assist during administration to ensure compliance
Maintained accurate records of client progress and communicated effectively with supervising nurses and family members
Insurance Agent
Ins Professionals Agency
Saint Paul, MN
05.2012 - Current
Cultivated a robust client base through proactive networking and local marketing initiatives
Educated clients on insurance policies and coverage options, simplifying complex information to help them make informed decisions
Collaborated with underwriters to ensure timely processing of policy applications, resolving any discrepancies
Supported clients in navigating policy details, processing claims, and answering inquiries
Assisted in conducting market research to identify client needs, contributing to the development of targeted marketing campaigns
Program Assistant
Twin City Adult Day Services
Saint Paul, MN
04.2019 - 05.2021
Developed and implemented engaging activities tailored to the needs and interests of adult participants, enhancing social interaction and cognitive engagement
Provided personalized care and support to participants, ensuring their safety and comfort throughout the day
Collaborated with a multidisciplinary team of healthcare professionals to monitor and evaluate participant needs and adjust programs accordingly
Fostered warm relationships with families, providing updates and feedback to ensure holistic care and engagement in their loved one’s activities
Education
Hubbs Learning Center
St. Paul, MN
Nursing
Saint Paul College
St. Paul, MN
Skills
Effective Communication
Empathy & Compassion
Strong Organizational Abilities
Problem-Solving
Team Collaboration
Personal Care Assistance
Advocacy for Patient Rights
Interpersonal Skills
Individualized Care Plans
Mobility Support
Basic Medical Terminology
Electronic Health Record Systems
Stress Management
Continuous Learning
Professional Development
Certification
CPR and First Aid Certified
Licensed Insurance Agent, State of MN
References
Available upon request.
Timeline
Caregiver
Specialized Home Health Care
08.2019 - Current
Program Assistant
Twin City Adult Day Services
04.2019 - 05.2021
Insurance Agent
Ins Professionals Agency
05.2012 - Current
CPR and First Aid Certified
Licensed Insurance Agent, State of MN
Hubbs Learning Center
Nursing
Saint Paul College
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