Palig Baghdassarian
Santa Clarita,CA
Summary
Dedicated employee with 3 years of experience in delivering exceptional customer service and resolving inquiries in a timely and professional manner. Proven track record of building strong client relationships and exceeding performance targets. Adept at handling a high volume of customer interactions while maintaining a positive attitude and upholding company standards. Seeking to leverage my expertise in communication, problem-solving, and interpersonal skills to contribute effectively to the success of my employers. Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
McDonalds
08.2021 - Current
- Upheld company standards and compliance requirements for operations
- Communicated with crew targets and goals of store
- Resolved customer complaints in a quick and efficient way
- Positioned skilled staff in key areas throughout shift to optimize department productivity
- Enhanced operations and boosted productivity through employee training, coaching and assignments
- Was able to get promoted to higher position at age 18, becoming youngest manager in the store
- Taught staff upselling techniques to meet revenue targets
- Able to complete peak and highest revenues of the week during working shift
Education
CHEMISTRY -
College of the canyons
Santa Clarita, CA10.2024
HIGH SCHOOL -
Hart High School
05.2023
Skills
- Communication skills
- Patience
- Problem solving
- Active listening
- Adaptability
- Positive attitude
- Time management
- Multitasking
- Professionalism
- Customer satisfaction enhancement
- Organization and prioritization
- Customer orientation
- Time Management
Certification
- Basic Life Support (BLS) - American Heart Association.
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Languages
Armenian
Native or Bilingual
Spanish
Limited Working
Turkish
Limited Working
Arabic
Elementary
Timeline
Manager
McDonalds
08.2021 - Current
HIGH SCHOOL -
Hart High School
CHEMISTRY -
College of the canyons
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