Pallavi Akuthota
Arbutus,MD
Summary
Proven leader and efficient Dental Care Administrator at Maryland Orthodontic Specialist, adept in resource optimization and demonstrating exceptional problem-solving skills. Has experience in managing patient scheduling, insurance billing, and team coordination. Adept at fostering a collaborative team environment, driving operational efficiency, and ensuring outstanding patient care. Technologically proficient and skilled in EHR systems, and advanced office productivity tools to optimize workflow and maximize productivity. Achieved a 98% accuracy in insurance processing, significantly elevated patient satisfaction through quality initiatives, and excelled in information management.
Overview
7
7
years of professional experience
Work History
Dental Care Administrator
Maryland orthodontic specialist
Catonsville, MD
08.2024 - Current
- Managed patient scheduling and communications, ensuring seamless day-to-day operations.
- Oversaw insurance billing, invoicing, and claims processing, achieving an accuracy rate of 98%.
- Directed staff schedules, hiring, training, and performance evaluations to enhance team productivity.
- Monitored compliance with HIPAA and OSHA regulations, ensuring the safety of staff and patients.
- Coordinated equipment maintenance and inventory, streamlining operational workflows, and reducing downtime.
- Implemented quality improvement initiatives to elevate patient satisfaction and service standards.
Clinical Data Manager
Goverment dental college and Hospital
Vijayawada, India
06.2018 - 07.2019
- Conducted physical examinations and documented findings in compliance with regulatory standards.
- Collected and analyzed healthcare datasets, applying statistical techniques to derive actionable insights.
- Managed electronic health record (EHR) systems, ensuring accurate patient records, and secure data storage.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for diverse patient populations.
- Assisted with development of Data Management Plans as well as Case Report Forms.
- Processed clinical data by entering records of receipt, verification and entry of information.
Education
Master of Science - Health Information Technology
University of Maryland Baltimore County
Baltimore, MD05-2024
Bachelor of Science - Bachelor of Dental Surgery
Bachelor of Dental Surgery
Dr. NTR University Of Health Sciences11-2019
Skills
- Resource optimization
- User access control
- Policy writing
- Calendar management
- Reporting and documentation
- Technical support
- Technical documentation
- Leadership
- Document control
- Time management
- Verbal and written communication
- Office management
- Program management
- Problem-solving
- Information management
- Microsoft Office Suite
- Google Suite,
- Tableau
Affiliations
Volunteer Experience
- Participated in health information exchange awareness campaigns to promote better care coordination and patient outcomes.
- Conducted an epidemiological study on oral cancers, applying descriptive statistics to analyze prevalence and clinical trends.
Timeline
Dental Care Administrator
Maryland orthodontic specialist
08.2024 - Current
Clinical Data Manager
Goverment dental college and Hospital
06.2018 - 07.2019
Master of Science - Health Information Technology
University of Maryland Baltimore County
Bachelor of Science - Bachelor of Dental Surgery
Bachelor of Dental Surgery
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