Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Pallavi Reddy

Dallas,TX

Summary

Quality assurance professional with keen eye for detail and commitment to ensuring software excellence. Adept at developing and executing test plans to identify defects and improve product quality. Known for collaborative work style and flexibility in dynamic, fast-paced environments, ensuring team success and project completion. Evolved Into QA Automation, developing and maintaining scalable automation frameworks using tools like Selenium, TestNG, and Postman, and integrating them into Agile delivery pipelines. Known for a collaborative approach, strong analytical mindset, and ability to align quality assurance with business goals and change initiatives.

Overview

6
6
years of professional experience

Work History

QA Analyst/Automation Tester

Infinite Computer Solutions
03.2024 - Current
  • Led automation testing initiatives using Selenium WebDriver, TestNG, Java, and Postman, building scalable, reusable frameworks to streamline regression and functional testing across multiple web applications.
  • Applied Agile testing practices in collaborative environments, participating in sprint planning, stand-ups, retrospectives, and backlog grooming across co-located and distributed teams.
  • Worked in cross-functional teams including Product, Design, and Engineering to develop features with customer-centric and design-led testing approaches, ensuring usability and functionality.
  • Hands-on experience using JIRA, JIRA Portfolio, and Confluence for test management, reporting, and Agile project tracking.
  • Supported QA governance through the implementation and tracking of OKRs (Objectives & Key Results), testing roadmaps, and quality dashboards to align testing milestones with broader delivery goals.
  • Collaborated with cross-functional teams to align QA objectives with organizational OKRs, ensuring test activities supported measurable outcomes such as defect reduction and improved test coverage.
  • Utilized OKR frameworks to prioritize QA tasks, monitor key quality metrics, and provide regular reporting on progress toward sprint and release-level goals.
  • Collaborated across diverse organizational contexts—from enterprise financial systems to regulated healthcare platforms—adapting test strategies to fit different team structures and delivery models.
  • Authored and maintained test plans, test scripts, and QA documentation, while managing the defect lifecycle from identification through resolution and post-implementation review.
  • Performed API testing and data validations for dynamic content retrieval using XML/JSON inputs, ensuring seamless backend integrations and functional logic.
  • Contributed to continuous delivery and DevOps practices through QA automation integration with CI/CD pipelines, enabling rapid, reliable deployments.

System Administrator in Test

Northern Arizona University
11.2022 - 12.2023
  • Developed and maintained a scalable test automation framework using Selenium WebDriver and Cucumber, applying Behavior-Driven Development (BDD) principles to enhance collaboration and improve test case maintainability across multiple teams.
  • Integrated automated testing into CI/CD pipelines with Jenkins, enabling continuous testing with every build and providing quick feedback on application stability and performance across various browsers.
  • Created and executed detailed test cases based on user stories and requirements, utilizing JIRA for defect tracking and ensuring a high level of software quality and alignment with project goals.
  • Led Agile program management activities across cross-functional teams (Product, Design, Engineering), leveraging tools like JIRA Portfolio and governance frameworks (e.g., OKRs) to manage project scope, timelines, risks, and deliverables.
  • Mentored junior QA team members on best practices for automation, fostering a culture of continuous improvement and ensuring knowledge sharing on tools like Selenium, Cucumber, and Agile testing techniques.

QA Automation Engineer

Value Momentum
06.2019 - 08.2022
  • Designed and executed detailed test cases, test plans, and test scenarios based on functional requirements, user stories, and technical specifications, ensuring end-to-end test coverage.
  • Led defect management and triage processes using JIRA and Zephyr, collaborating with cross-functional teams to ensure timely resolution and release readiness.
  • Conducted manual testing for UI/UX validation, functional flows, and data accuracy across integrated systems, including web and backend components in financial and insurance domains.
  • Applied Agile testing principles, participating in sprint planning, retrospectives, and daily stand-ups, while aligning QA deliverables with business objectives and OKRs.
  • Developed and maintained automation frameworks using Selenium WebDriver, Cucumber, TestNG, and Rest Assured, incorporating CI/CD integration with Jenkins to streamline releases.
  • Automated API testing using Postman and Rest Assured, validating backend workflows and ensuring smooth system integrations in microservices-based environments.
  • Performed performance testing using JMeter, and cross-browser testing across major browsers, improving application responsiveness and user experience consistency.
  • Supported QA governance by producing comprehensive test reports, tracking metrics (e.g., test coverage, defect leakage), and aligning quality goals with Agile roadmaps and OKR frameworks.

Education

Master of Science - Computer Science

Northern Arizona University
Flagstaff
12-2023

Skills

    Programming Languages: Skilled in Java, C#, JavaScript, HTML, CSS, XML

    Databases: MySQL, Oracle, MS SQL, PostgreSQL

    Frameworks: Selenium, Cypress, Page Object Model, Data Driven, Behavior Driven, Test Driven,Jenkins, OKR Framework

    Testing Tools: Selenium WebDriver, Selenium IDE, Selenium Grid, Katalon, Load Runner,Cucumber, Postman, SoapUI

    Project/Test-Management Tools: Jira, Jira portfolio Azure DevOps, Rally, Bugzilla;

    Agile: Agile (Scrum, Kanban), Waterfall

    Tools & IDE: Microsoft Visual Studio, Visual Studio Code, Jupyter Notebook, PyCharm, IntelliJ IDEA, RStudio, Eclipse;

    Testing Skills: Black Box Testing, White Box Testing, Functional Testing, Unit Testing, Regression Testing, Performance Testing, API Testing, UI Testing;

Accomplishments

Selenium WebDriver with Java / Python / C# – Certification Course

Tricentis Tosca Fundamentals – Automating Web Application Testing (AS1)

Quick Introduction to Postman and API Testing for Beginners

Timeline

QA Analyst/Automation Tester

Infinite Computer Solutions
03.2024 - Current

System Administrator in Test

Northern Arizona University
11.2022 - 12.2023

QA Automation Engineer

Value Momentum
06.2019 - 08.2022

Master of Science - Computer Science

Northern Arizona University
Pallavi Reddy