Work Preference
Summary
Overview
Work History
Education
Skills
Skills And Tools
Timeline
Generic
Open To Work
Verified
This profile is verified using an email address.

Pallavi Daliparthi

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Staff CX Enablement Lead, GlobalSales Enablement LeadSales Enablement ManagerOnboarding ManagerContent Manager

Work Type

Full Time

Location Preference

RemoteHybrid
Location: Austin, TX
Open to relocation: No

Important To Me

Work-life balanceCompany CultureHealthcare benefitsWork from home option401k matchStock Options / Equity / Profit Sharing

Summary

Enablement Program Manager with a proven track record in scaling learning systems and developing impactful onboarding programs for global teams. Expertise in implementing cross-functional frameworks that enhance team performance and learner experiences. Skilled in managing large-scale enablement programs during organizational growth.

Overview

20
20
years of professional experience
5
5
years of post-secondary education

Work History

Staff CX Enablement Lead, Global

GitLab
Remote
05.2021 - 06.2026
  • Enhanced Program Scalability: Successfully scaled enablement programs supporting 200 global team members, facilitating company growth from 36 to 200 team members.
  • Onboarding Pathways Management: Created and managed five specialized onboarding pathways, ensuring targeted development for diverse roles.
    Certification Program Development: Developed and launched major certification programs, contributing to the professional development of CS organization members.
  • Content Creation Leadership: Led the creation of Success Tiers content, supporting both internal teams and customer engagement.
  • Vendor Relationship Oversight: Managed vendor relationships for content development, ensuring high-quality learning materials through Articulate Rise and Adobe Captivate.
  • Designed and coordinated Technical Skills Exchange webinar series, leveraging product managers and SMEs to address knowledge gaps and field challenges based on continuous needs assessment with stakeholders
  • Established knowledge assessments and practical learning components following GitLab branding principles in partnership with brand compliance team
    Serve as trusted advisor to VP of Customer Success on learning methodologies and strategic enablement decisions across global timezone constraints
  • Mentored cross-functional enablement peers and managed dotted-line reports, developing enablement capability across SA and CS teams
  • Built structured frameworks connecting onboarding to continuous learning, supporting consistent learner experiences from hire to expert proficiency
  • Developed project plans, identified risks, set objectives and monitored progress towards completion.
    Generated and delivered reports, program review presentations and other program status updates.
  • Collaborated with teams across departments to develop effective strategies for executing programs.
  • Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
  • Assisted in developing training materials for new hires involved in the program activities.

Program Manager, Sales Enablement

Oracle
Austin, USA
10.2015 - 05.2021
  • Established enablement frameworks with defined stages, owners, and exit criteria to streamline delivery and ensure consistent field readiness across global sales organization.
  • Managed development, delivery, and execution of onboarding programs for 1,200+ new hires annually across a global sales organization.
  • Designed eLearning content with Articulate and Captivate; collaborated with VPs and SVPs to align design with business priorities and enhance learner engagement.
  • Applied Sandler sales methodology training across sales consultant and development consultant populations.

Sales Consultant, Various Markets

Oracle
Austin, TX
01.2013 - 08.2015
  • Led sales consulting across enterprise accounts, providing technical demonstrations and ROI analysis to strategic customers
  • Promoted progressively through National Accounts and SMB Markets based on performance

Programmer/Analyst

FedEx
Colorado Springs, USA
06.2006 - 07.2011
  • Managed cross-functional projects for 30,000+ employees, implementing process improvements that increased operational efficiency by 50%.
  • Developed software solutions to optimize logistics processes and improve delivery efficiency.
  • Collaborated with cross-functional teams to integrate technology into operational workflows.
  • Maintained and updated existing applications to enhance system performance and reliability.

Education

MBA -

Texas A&M University
College Station, TX
08.2011 - 12.2012

Bachelor of Science - Computer Engineering

University of Colorado At Colorado Springs
Colorado Springs, CO
09.2002 - 05.2006

Skills

  • Global Team Coordination
  • Cross-functional Design
  • Stakeholder Alignment
  • Learning Management Systems
  • Articulate Rise
  • Highspot
  • Training and Development
  • Instructional Design
  • AI Tools
  • Program Management
  • MEDDPPIC
  • Vendor Management
  • Process Improvement
  • Process Mapping
  • Product Demonstration

Skills And Tools

Highspot, Articulate Rise/Storyline, Adobe Captivate, Curriculum Design, Playbook Development, Field Readiness Programs, Program Ownership, Framework Development, Cross-functional DRI, Stakeholder Management (IC through VP level), Active daily AI practitioner (Claude, ChatGPT, Glean), uses AI for synthesis, Framework Drafting, Enablement Material Creation, and Requirements Development, Google Workspace, GitLab (epics/issues/operating model), GitLab DAP/AI (Duo Agent Platform), DevSecOps, Customer Success Tiers

Timeline

Staff CX Enablement Lead, Global

GitLab
05.2021 - 06.2026

Program Manager, Sales Enablement

Oracle
10.2015 - 05.2021

Sales Consultant, Various Markets

Oracle
01.2013 - 08.2015

MBA -

Texas A&M University
08.2011 - 12.2012

Programmer/Analyst

FedEx
06.2006 - 07.2011

Bachelor of Science - Computer Engineering

University of Colorado At Colorado Springs
09.2002 - 05.2006

Similar Profiles

CREATE PROFILE
Pallavi Daliparthi