Paloma Becerra
Garner,North Carolina
Summary
Flexible and friendly, 2 years of experience providing superior customer service and maintaining a welcoming atmosphere. Willing to try things out of my comfot zone to please the customer and company. Friendly, outgoing with guest providing superior customer service
Overview
4
4
years of professional experience
Work History
Sephora Beauty Advisor
Kohls Department Store
Garner, NC
11.2023 - Current
- Provided customers with product advice and recommendations based on their individual needs.
- Ensured that all displays were neat and organized at all times.
- Advised customers on various styling techniques for hair care products such as shampoos and conditioners.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Upsold additional beauty items when appropriate to increase sales revenue.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
Assembly Worker
Shallco
Smithfield
01.2022 - Current
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Followed all assembly instructions of assigned part and turned in to be shipped
- Prepared all machine parts to complete task assigned.
Stock Associate
Best Buy
Garner
12.2021 - 01.2022
- Improved equipment maintenance and safety standards, resulting in a reduction in maintenance costs
- Offered strong customer service skills, keeping customers satisfied and increasing sales
- Picked and packed customers orders to fully satisfy their needs.
Fullfilment Associate
Amazon Distrbution Center
Garner
01.2021 - 12.2021
- Viewed prompts on screens and followed the direction to complete tasks successfully
- Received and put away or stowed inventory into warehouse
- Troubleshot inventory problems and alerted manager or supervisor.
- Provided customers with product advice and recommendations based on their individual needs.
- Ensured that all displays were neat and organized at all times.
- Advised customers on various styling techniques for hair care products such as shampoos and conditioners.
Cashier/Sales Associate
Food Lion
Benson
01.2020 - 05.2020
- Provided customer service and was involved with new team members each month
- Developed relationships with new staff members, and assisted existing staff members in their career development
- Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and an increase in crew satisfaction.
Education
High School Diploma -
EMSaD El Porvenir
07-2019
High School -
Triton High School
Skills
- Customer service
- Communication skills
- Microsoft word
- Bilingual
- English
- Microsoft excel
- Time management
- Packaging
- Sales proficiency
- Inventory Control
- Application techniques
- Customer Needs Assessment
- Payment Processing
- Customer Service
- Products knowledge
- Relationship Building
- Sales closing
- Product Demonstrations
- Customer Engagement
- Theft Prevention
- Client Relationship Building
- Returns processing
- Brand Awareness
- Flexibility and Adaptability
- Demonstration skills
- Team Collaboration
- Hygiene standards
- Organization and Multitasking
- Merchandise Restocking
- Materials Management
- QC
- Product Assembly
- Production Reporting
- Production background
- Manufacturing
- Expert assembler
- Production Scheduling
- Quality Control Analysis
- Power and hand tools
- Repetitive Work
- Safety Protocols
- Assembly and production
- Organization
- Retail Merchandising
- Goal-Driven
- Building Customer Loyalty
- Time management abilities
- Flexible Hours
- Friendly and Helpful
- Damaged goods returns
- Item Ticketing and Pricing
Languages
- English (read,write,speak)
- Spanish (read,write,speak)
Timeline
Sephora Beauty Advisor
Kohls Department Store
11.2023 - Current
Assembly Worker
Shallco
01.2022 - Current
Stock Associate
Best Buy
12.2021 - 01.2022
Fullfilment Associate
Amazon Distrbution Center
01.2021 - 12.2021
Cashier/Sales Associate
Food Lion
01.2020 - 05.2020
High School Diploma -
EMSaD El Porvenir
High School -
Triton High School