Paloma De La Torre
Summary
Experienced Problem Solver at Kohl’s (since 2018) with deep hands‑on operational expertise and a proven ability to run the floor during high‑volume inbound shifts. Known for quickly resolving workflow issues, directing associates to priority tasks, and maintaining productivity under pressure. Trusted by leadership for calm decision‑making, strong communication, and a thorough understanding of Kohl’s processes, safety standards, and performance expectations. Ready to step into a Warehouse Supervisor role and lead teams with confidence, efficiency, and consistency.
Overview
10
10
years of professional experience
Work History
Problem Solver
Kohl's
Corsicana, TX
12.2016 - Current
- Directed department efforts in peak-volume shifts, synchronizing workflow, distributing duties, and securing attainment of production goals when supervisors were not present.
- Spearheaded problem-solving initiatives for workflow efficiency, managing trailer priorities, troubleshooting freight challenges, and maintaining seamless operations to eliminate delays.
- Communicated shift needs clearly to team members, ensuring alignment with Kohl's performance expectations and safety standards.
- Trained and supported new hires, improving accuracy, safety awareness, and overall team readiness.
- Knowledge in different departments including Receiving, PTL, Sephora, and Cage.
- Operated powered equipment, pallet jacks, and RF scanners with zero safety violations.
- Recognized by Kohl's supervisors for leadership potential, reliability, and the ability to stay calm and effective under pressure.
Education
High School Diploma -
Corsicana High School
Corsicana, TX05-2012
Skills
- Shift Leadership - workflow coordination, task direction, real-time decision making with little to no supervision
- Operation Expertise - receiving, PTL, Sephora, Cage
- Problem Resolution - workflow optimization, discrepancies, equipment issues, priority changes, attention to detail
- Kohl's SOP Knowledge - department standards, equipment procedures, productivity expectations
- Team Collaboration - supporting supervisors, cross-department communication
Highlights
- 8+ years of experience at Kohl's demonstrating loyalty and deep operational knowledge.
- Proven ability to run different departments independently during busy shifts.
- Strong problem-solving skills that directly support supervisory responsibilities.
- Trusted by supervisors to lead tasks and support shift operations.
- Demonstrated leadership through task direction, coaching, and workflow arrangement.
- Ready to step into a formal supervisory role with minimal ramp-up time.
- Bilingual: Spanish and English
Timeline
Problem Solver
Kohl's
12.2016 - Current
High School Diploma -
Corsicana High School