Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paloma Mattie

Lompoc,CA

Summary

As an Eligibility Worker. I have demonstrated the ability to adapt to change in Unit Assignments and program regulations. Client-focused assisting in the application process or recertification. Organized and dependable Eligibility Worker successful at managing multiple programs and priorities with a positive attitude. Willingness to take on added responsibilities to meet the Unit's goals.

Overview

33
33
years of professional experience

Work History

Eligibility Worker II-Lompoc Multi-Program Unit

Department of Social Services-Lompoc
06.2023 - Current

My caseload includes Calfresh, Calworks, General Relief, and Medi-Cal Programs. My tasks are to schedule and process Recertification Appointments for all four programs. Process Semi Annual Reports for Calfresh. Process CW-7 Income Reports for General Relief. Assist clients with questions in the lobby or via telephone. Reviewed EBT skimmed and scammed cases and submit for processing.

I am currently the CFET Coordinator for the General Relief Employable clients.

I was assisting the Lompoc/BSC Liason from 06/2023 to 05/2024 currently I am the back-up when the Liason workers need assistance.

Medi-Cal /Calfresh Intake Unit

Santa Barbara County Department of Social Services
07.2017 - 05.2023
  • Process Calfresh (food stamps) and Medi-Cal Applications
  • Telephone and face to face interviews with clients (English and Spanish)
  • Outreach in the community at People Helping People.

Eligibility Worker II/Child Care Stage I and II

Santa Barbara County Department of Social Services
08.2015 - 07.2017
  • Process between 80-100 monthly reimbursements
  • Initiate Stage II Transfer to the Alternate Payment Program
  • Process child care Certifications for License and unlicensed providers
  • Prepare Outreach Referrals to the Alternate Payment Program
  • Face to face or telephone interaction with clients.

Eligibility Worker I

Santa Barbara County Department of Social Service
12.2014 - 08.2015
  • Unit Assessor for incoming applications received via mail, telephone, or county transfers
  • Review applications, mailed out notices for missing verifications or forms, and for completed cases assigned them to a worker
  • Trained in Calfresh also known as SNAP (supplemental Nutrition Assistance Program)
  • Interviewed the client via telephone or face to face to evaluate for immediate need
  • Process the application and issue benefits.

Certified Enrollment Counselor

Santa Barbara County Department of Public Health
01.2014 - 12.2014
  • Enrolled families and individuals in Covered California the health exchange for the State of California
  • Face to Face Interviews, I gathered information the household size, residency, immigration status, and calculate income
  • Entered the information electronically in the Covered California Datatbase
  • Follow-up on consumers application status by contacting the exchange telephone number or social services.

Eligibility Worker I

Santa Barbara County Department of Social Services
01.2013 - 05.2013
  • Trained as a dual worker in Medi-Cal and Calfresh programs
  • Application and Registration, Renewals, and ongoing cases.

Forensic Laboratory Division

Los Angeles County Department of Coroner
10.1997 - 01.2013
  • I was assigned to the Toxicology and Histology Laboratories
  • I was responsible for the accountability and maintaining chain of custody for incoming specimens from autopsy
  • Clerical: data entry and telephone support.

CBMU 303 Detachment D

United States Navy Reserves
02.2004 - 10.2010
  • Rank: E-5 Petty Officer 2nd Class

Engineer Maintenance Company 1st Maintenance Battalion

United States Marine Corps
10.1991 - 10.1995
  • Rank: E-4 Corporal

Education

Associate of Arts - Culinary

Le Cordon Bleu
Pasadena, CA
10.2010

Skills

  • Microsoft Word and Excel
  • Hyland Imaging (scanning program)
  • CALSAWS (Santa Barbara County Real time program)
  • MEDS (California Real-Time program)

Timeline

Eligibility Worker II-Lompoc Multi-Program Unit

Department of Social Services-Lompoc
06.2023 - Current

Medi-Cal /Calfresh Intake Unit

Santa Barbara County Department of Social Services
07.2017 - 05.2023

Eligibility Worker II/Child Care Stage I and II

Santa Barbara County Department of Social Services
08.2015 - 07.2017

Eligibility Worker I

Santa Barbara County Department of Social Service
12.2014 - 08.2015

Certified Enrollment Counselor

Santa Barbara County Department of Public Health
01.2014 - 12.2014

Eligibility Worker I

Santa Barbara County Department of Social Services
01.2013 - 05.2013

CBMU 303 Detachment D

United States Navy Reserves
02.2004 - 10.2010

Forensic Laboratory Division

Los Angeles County Department of Coroner
10.1997 - 01.2013

Engineer Maintenance Company 1st Maintenance Battalion

United States Marine Corps
10.1991 - 10.1995

Associate of Arts - Culinary

Le Cordon Bleu
Paloma Mattie