PALOMA PERALEZ
Oyster Creek,TX
Summary
Driven and results-oriented sales professional with a proven track record at JOURNEYS, excelling in customer service and sales planning. Demonstrated ability to exceed sales quotas by leveraging cross-selling techniques and effective team motivation. Skilled in stockroom management and lead generation, ensuring operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Waitress
Table 24
10.2021 - 05.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Sales Lead
JOURNEYS
10.2017 - 12.2020
- Help clients make informed purchases
- Receive merchandise shipments as well being in charge of shipping out special orders
- Handle cash register to ensure accurate till balance through tenure
- Customer service, help put a smile on customers face, handle irate customer ensuring they leave better than when they arrived
- Determine sales quota for the staff to ensure sales metrics are achieved and exceeded
- Assist other Journey branches with problems and share knowledge
- Motivate the staff by setting a good example of what is expected as a good worker
- Ensure Daily Operational task are completed in a timely efficient manner
Cashier
BASKIN ROBINS
06.2017 - 08.2017
- Help clients make informed purchases
- Receive merchandise shipments as well being in charge of shipping out special orders
- Handle cash register to ensure accurate till balance through tenure
- Customer service, help put a smile on customers face, handle irate customer ensuring they leave better than when they arrived
- Determine sales quota for the staff to ensure sales metrics are achieved and exceeded
- Assist other Journey branches with problems and share knowledge
- Motivate the staff by setting a good example of what is expected as a good worker
- Ensure Daily Operational task are completed in a timely efficient manner
Education
B*Success Academy
Clute, TX05.2019
Skills
- Cross-selling techniques
- Stockroom management
- Sales planning
- Lead generation
Timeline
Waitress
Table 24
10.2021 - 05.2022
Sales Lead
JOURNEYS
10.2017 - 12.2020
Cashier
BASKIN ROBINS
06.2017 - 08.2017
B*Success Academy
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