Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
Enhanced spa revenue through upselling additional services and retail products during consultations.
Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Massage Therapist
Massage Envy Spa
08.2016 - 01.2018
Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Collaborated with other healthcare professionals to develop comprehensive treatment plans for clients.
Maintained accurate client records for effective treatment planning and progress tracking.
Promoted wellness by educating clients on self-care and stress management techniques.
Boosted repeat business through outstanding customer service and personalized massage experiences.
Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.