Summary
Overview
Work History
Education
Skills
Timeline
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Pam Faris

Amherst,MA

Summary

Friendly and reliable employee. Excellent customer service and support. Accommodating and willing to learn new skills.

Overview

2
2
years of professional experience

Work History

Cashier

Save-A-Lot Food Store
02.2023 - 09.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Customer Service Representative

Chronicle Telegram
07.2022 - 01.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Cashier

Aldi
08.2021 - 07.2022
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

Bachelor of Arts - History

Baldwin Wallace
Berea, OH
05.2007

Associate of Arts - English Literature

Lorain County Community College
Elyria, OH
01.2005

Skills

  • Payment Collection
  • Customer Assistance
  • Quality Team Member
  • Online customer support

Timeline

Cashier

Save-A-Lot Food Store
02.2023 - 09.2023

Customer Service Representative

Chronicle Telegram
07.2022 - 01.2023

Cashier

Aldi
08.2021 - 07.2022

Bachelor of Arts - History

Baldwin Wallace

Associate of Arts - English Literature

Lorain County Community College

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Pam Faris