Pam Faris
Amherst,MA
Summary
Friendly and reliable employee. Excellent customer service and support. Accommodating and willing to learn new skills.
Overview
2
2
years of professional experience
Work History
Cashier
Save-A-Lot Food Store
02.2023 - 09.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Customer Service Representative
Chronicle Telegram
07.2022 - 01.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Cashier
Aldi
08.2021 - 07.2022
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Bachelor of Arts - History
Baldwin Wallace
Berea, OH05.2007
Associate of Arts - English Literature
Lorain County Community College
Elyria, OH01.2005
Skills
- Payment Collection
- Customer Assistance
- Quality Team Member
- Online customer support
Timeline
Cashier
Save-A-Lot Food Store
02.2023 - 09.2023
Customer Service Representative
Chronicle Telegram
07.2022 - 01.2023
Cashier
Aldi
08.2021 - 07.2022
Bachelor of Arts - History
Baldwin Wallace
Associate of Arts - English Literature
Lorain County Community College